Castle Credit Phone Numbers and Emails

Toll-Free Number:

  • (800) 492-2477

Customer Service:

  • (800) 492-2477

Credit Department:

  • (312) 332-0410

Dealer Service:

  • (800) 500-6554

Castle Credit Email:

Customer Service

Castle Credit Contact Information

Castle Credit Website:

Castle Credit Online Chat:

Corporate Office Address:

Castle Credit Co Holdings, LLC
200 S Michigan Ave #450
Chicago, Illinois 60604
United States

Other Info (opening hours):

Credit Department Hours: Monday-Saturday 9 AM to 11 PM (CST) | Sunday from 10 AM to 11 PM (CST)

Customer Service Hours: Monday -Friday 8 AM to 4:30 PM (CST) | Sunday 9 AM to 1:00 PM (CST)

Dealer Service Hours: Monday - Sunday 9 AM to 11 PM (CST)

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Castle Credit Rating Based on 2 Reviews

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Summary of Castle Credit Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Castle Credit Customer Service?

Account Question:

  • “My account”
  • “I need to change my routing and account”
  • “My account170222”

Payments and Charges Question:

  • “Payment reason”
  • “Billing”

Employment Question:

  • “Make payoff”

Other Question:

  • “Credit”


Castle Credit FAQ
Account Number: This is a 6 digit number and can be found on The Customer's statement. Last Name: This is the last name of the applicant or co-applicant for the account. Billing ZIP Code: This is the 5-digit ZIP code have on file for The User's billing address. Email Address: An email address is required to receive instructions on initially setting The Client's password. If The User of company services register with an email that The User of Website have previously provided to Website The Company will automatically find The User's account and send The Client an activation email. Company's customer service department is open Monday to Friday 8am-9pm (CT) and Saturday 9am-12pm (CT). Castle Credit accepts ACH payments in addition to personal checks and credit cards. To avoid late fees, please ensure that payments are made with enough time to post before the end of The Customer's grace period. There are no fees for payments online or over the phone.
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Castle Credit Dealers is one of the leading companies in the sphere of secondary financing of consumer goods. Castle Credit Dealers provides its services to both dealers and customers. You can become partner of the company or just start dealing with it as a customer. Hundreds of people have already chosen Castle Credit Dealers as one of the most experienced specialists in the secondary financing. High quality services and competitive prices are the main benefits of Castle Credit Dealers. The company is committed to providing exceptional services and meeting consumers’ needs and requirements.

Castle Credit reviews and complaints

Castle Credit is ranked 12 out of 194 in Cards category

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