Castle Credit Phone Numbers and Emails

Toll-Free Number:

  • (800) 492-2477

Credit Department:

  • (312) 332-0410

Dealer Service:

  • (800) 500-6554

Castle Credit Email:

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Castle Credit Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Castle Credit is 8004922477. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 7 minutes.

  • People call Castle Credit mainly because of account, employment, payments and charges.

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Contact Information

Castle Credit Website:

Castle Credit Help Center:

Corporate Office Address:

Castle Credit Co Holdings, LLC
200 S Michigan Ave #450
Chicago, Illinois 60604
United States

Other Info (opening hours):

Credit Department Hours: Monday-Saturday 9 AM to 11 PM (CST) | Sunday from 10 AM to 11 PM (CST)

Customer Service Hours: Monday -Friday 8 AM to 4:30 PM (CST) | Sunday 9 AM to 1:00 PM (CST)

Dealer Service Hours: Monday - Sunday 9 AM to 11 PM (CST)

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Castle Credit Rating Based on 4 Reviews

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Additional Fees

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Summary of Castle Credit Customer Service Calls

06:43 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Castle Credit?

Payments and Charges Question:

  • “To make a payment”
  • “Payment reason”
  • “To change payment date to sept. 27.”

Account Question:

  • “My account”
  • “To get a copy of my account and monthly payments”
  • “I need to change my routing and account”

Product/ Service Question:

  • “Loan balance”

Employment Question:

  • “Make payoff”

Other Question:

  • “What is available credit”
  • “Peymenr”
  • “Lien on home”



Castle Credit Dealers is one of the leading companies in the sphere of secondary financing of consumer goods. Castle Credit Dealers provides its services to both dealers and customers. You can become partner of the company or just start dealing with it as a customer. Hundreds of people have already chosen Castle Credit Dealers as one of the most experienced specialists in the secondary financing. High quality services and competitive prices are the main benefits of Castle Credit Dealers. The company is committed to providing exceptional services and meeting consumers’ needs and requirements.

Castle Credit reviews and complaints

Castle Credit is ranked 83 out of 201 in Cards category

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