Contact Cash Money Customer Service

If you prefer a written way of communication, send a letter with questions about your loan account, financial services, or the company in general to the following Cash Money email: customerservice@cashmoney.ca. Such an option is ideal for non-urgent inquiries.

The Cash Money headquarters is situated in Canada at 4-2880 Queen Street East, Suite # 316 Brampton, ON L6S 6E8. This location handles administrative and corporate matters. If you need to send correspondence related to the company’s corporate side or customer service, add the following Attn: Customer Relations to the mentioned Cash Money address.

Cash Money business hours are different. They vary by the phone line. The main company’s customer service line is available Monday through Friday from 8 a.m. to 8 p.m. ET, and from 9 a.m. to 5 p.m. ET on Saturday. For past due accounts, contact the specialist at the dedicated line between 8 a.m. and 11 p.m. ET, Monday and Thursday. On Friday, the customer care team accepts appeals regarding this purpose from 8 a.m. to 8 p.m. ET while on Saturday from 8 a.m. to 4 p.m. ET.

Cash Money provides various ways to get in touch with the specialist online to choose from via the official company website. All of them are available on the “Contact Us” page. To go to it, click on “Contact Us” in the top menu. After this action, you’ll have access to a contact form for questions, inquiries, and feedback regarding financial services. In this case, the support team responds generally within 24 business hours. For more urgent matters, click on one of the support numbers or email directly.