Contact Casetext Customer Service
Casetext Phone Numbers and Emails
Toll-Free Number:
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(833) 227-3898Privacy Inquiries
Customer Service:
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(408) 389-4154
Casetext Emails:
Casetext Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Casetext is 8332273898. 86% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday and Tuesday, while the shortest are on Friday and Monday.
People call Casetext mainly because of request for information, staff, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Casetext is 8332273898. 86% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday and Tuesday, while the shortest are on Friday and Monday.
People call Casetext mainly because of request for information, staff, payments and charges.
25% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Casetext is support@casetext.com. 60% of customers use this email address to address their issues and concerns.
Contact Information
Casetext Website:
Casetext Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday–Friday: 7:00am –10:00pm ET
Saturday–Sunday: 8:00am – 5:00pm ET
Summary of Casetext Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Casetext?
Request for Information Question:
- “To talk to someone”
- “To let you know I'm now suing calaveras county about my appeal you guys posted thank you”
- “Personal Information”
Payments and Charges Question:
- “You criminals continue to bill me after being acquired by West Law. You will not stop billing me despite numerous investigations and promises to fix it. You have billed improperly for 18 months. Get out of my account. I will be reporting you”
Staff Question:
- “Cost of service”
Product/ Service Question:
- “I upgraded to all access and cannot get access to the new subscription. Please call me immediately.”
Other Question:
- “Research”
- “Removal from search engines”
Compare Casetext Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
