Contact Casetext Customer Service
How to Reach a Person at Casetext
Verified Contact Information
Toll-Free Number:
-
1-833-227-3898Privacy Inquiries
Customer Service:
-
1-408-389-4154
Casetext Emails:
Customer Service
General Info
Legal
Privacy Inquiries
Casetext Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Casetext Phone Number
1 (833) 227-3898
Most Popular Casetext Email Address
support@casetext.com
Issue Resolution Rate
Low (25% reported full resolution)
Contact Method Distribution
74% phone, 26% email
Common Reasons for Contact
Request for information, staff, payments and charges
Call Volume by Day
View full overview ›
Casetext Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Casetext Phone Number | 1 (833) 227-3898 |
| Most Popular Casetext Email Address | support@casetext.com |
| Issue Resolution Rate | Low (25% reported full resolution) |
| Contact Method Distribution | 74% phone, 26% email |
| Common Reasons for Contact | Request for information, staff, payments and charges |
Call Volume by Day
Contact Information
Casetext Website:
Casetext Help Center:
Corporate Office Address:
Casetext, Inc.
548 Market St, PMB 52855
San Francisco,
California
94104-5401
United States
Other Info (opening hours):
Hours:
Monday–Friday: 7:00am –10:00pm ET
Saturday–Sunday: 8:00am – 5:00pm ET
Summary of Casetext Customer Service Calls
14
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
25%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Casetext?
Request for Information Question:
- “To talk to someone”
- “To let you know I'm now suing calaveras county about my appeal you guys posted thank you”
- “Personal Information”
Payments and Charges Question:
- “You criminals continue to bill me after being acquired by West Law. You will not stop billing me despite numerous investigations and promises to fix it. You have billed improperly for 18 months. Get out of my account. I will be reporting you”
Staff Question:
- “Cost of service”
Product/ Service Question:
- “I upgraded to all access and cannot get access to the new subscription. Please call me immediately.”
Other Question:
- “Research”
- “Removal from search engines”
Compare Casetext Customer Service To
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Casetext