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Contact Casella Waste Systems Customer Service

How to Reach a Person at Casella Waste Systems

Verified Contact Information

Toll-Free Number:

  • 1-888-485-1469
Call customer service
Send Message

Customer Service:

  • 1-800-227-3552

Legal:

  • 1-802-775-0325
    Privacy Inquiries

Casella Waste Systems Emails:

Complaints/ Feedback
Customer Service

Casella Waste Systems Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Casella Waste Systems Phone Number
1 (888) 485-1469
Average Calls duration
2 minutes
Most Popular Casella Waste Systems Email Address
feedback@casella.com
Issue Resolution Rate
Medium (50% reported full resolution)
Contact Method Distribution
79% phone, 21% email
Common Reasons for Contact
Staff, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Casella Waste Systems Customer Service?

Most Popular Number:

(888) 485-1469

The Casella phone number for customer service inquiries is 1-888-485-1469. You can call this helpline for general information about the company and its services. The customer care advisors will answer your recycling, sorting, and organic products-related questions. The Help Center assistants are also ready to help with account, billing, and online payment issues. Another contact number to get in touch with the support experts is 1 (800) 227-3552. For the Privacy Policy and Data Protection inquiries, dial 1-802-775-0325.

You can email the Casella Waste Systems customer service at onlineservicerequest@casella.com. The customer care experts will provide the requested information and assistance as soon as they study your issue. You can also email your complaints, compliments, and suggestions to feedback@casella.com. The company representatives will find ways to resolve the problem, consider your offers, and appreciate the feedback. However, the best way to email Casella support is by using the online form on their website. Visit the Contact Us page and complete a short form to reach the Help Center professionals with your inquiries.

If you prefer online communication, try messaging the Help Center via the company’s official social media pages.

The Casella Waste Systems NY address to mail their corporate office is Casella Waste Systems, Inc., 5 Wall Street, Suite 200, Clifton Park, NY 12065, United States. You can also reach the company’s corporate office in Maine at Casella Waste Systems, Inc., 207 Larrabee Rd, Suite 1, Westbrook, ME 04092, United States. The Casella headquarters is located at 25 Greens Hill Lane, Rutland, Vermont 05701, United States. You can send official correspondence to this office. The company payment address is PO Box 1371, Williston, VT 05495-1371, United States.

You can check other Casella Waste Systems locations by clicking the Locations link at the top of the website’s homepage.

The Casella hours for phone support are Monday through Friday from 7 a.m. to 5 p.m. ET. The customer service agents are also available between 8 a.m. and 12 p.m. ET on Saturdays. You can try messaging the support advisors via social media within these hours.

To check the business hours of a specific office, visit the company’s website and click the Locations button at the top of the homepage. Select the branch in your area and click Contact Us to see its contact information and hours of operation.
If your inquiry is not time-sensitive, complete the online form on the official website.

You can visit www.casella.com whenever you need to get in touch with the customer service team. Click the Customer Care icon in the top right corner of the homepage and select the topic that best describes your inquiry. To request a quote, click the corresponding button and fill out the request form with the required information. If you have questions or need to discuss your matter with the customer care representative, click the Contact Us button and complete the form with your contact info and details of your issue.

You can also find your local provider by entering your city in the search field on the Contact Us page.

PissedConsumer Club

Contact Information

Casella Waste Systems Website:

Casella Waste Systems Help Center:

Corporate Office Address:

Casella Waste Systems, Inc.
25 Greens Hill Lane
Rutland, Vermont 05701
United States

Other Info (opening hours):

Locations:

2142 Lodestro Lane,

Jamestown,

New York 14701


24 Bunker Hill Industrial Park,

Boston,

Massachusetts 02129


Mills Street

Mars Hill,

Maine 04758


Mailing Address:

PO Box 1371,

Williston, VT 05495-1371

More contact details

Fax:

+1-802-775-3290

Summary of Casella Waste Systems Customer Service Calls

15 TOTAL
CALLS
01:39 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Casella Waste Systems?

Payments and Charges Question:

  • “Make a payment”
  • “Billing issue”
  • “Pay my bill”

Staff Question:

  • “Just get out of service”
  • “New servicev”

Other Question:

  • “My trash was not picked up on Friday February 27th as scheduled”
  • “No call back left on hold 45 minutes”
  • “My garbage was not picked up”

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Frequently Asked Questions

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