Fergus Falls, Minnesota
100% full Not resolved

Ordered two cases.Received and one was fine.

The other is cheap plastic, which is tough to see on website, and has quality issues with coating. It's not full-coverage, which is the biggest issue for me, and it's hard to tell that from the one photo shot on the website. It shouldn't matter though. I tried to return.

The website says free returns, always. Not true. They keep making excuses. Says quality isn't bad enough.

Says on website "Refunds and exchanges are issued within 30 days after ordering. You can exchange it if you don’t like the product, receive a coupon for your next order, or have the product cost refunded , as long as you haven’t designed the product yourself," which I did not design myself, but they tried to claim I did. They will not pay for return shipping, so they said I have to pay and have stipulations or I can take $3 instead since it would cost me so much to ship back. Their website also states "Return shipping is absolutely FREE," but again, that clearly isn't the case.

They are not willing to do anything to allow me to return the product and/or get a full refund. They are the worst company I have ever dealt with. I've sent over a dozen emails and get a response back each time, but it's always excuses.

I wish I could report them somehow.It's horrible!!

Review about: Lg G3 Case.

I didn't like: Back and forth, False advertising, Poor customer service, No refund.

Review #631717 is a subjective opinion of a user.

Style and Design
Customer service
Reason of Review / Monetary Loss Poor customer service / $13
Preferred solution Full refund

Had an Experience with Casecoco?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

My Family Mobile - BEWARE! RIPOFF WARNING!!!!! My Family Mobile "We canceled our service with WALMART Family Mobile in November 2016 and had the cell number ported to another provider. WALMART has continued to bill us without explanation and is..." Read more Rise Broadband - How bad can they get? Rise Broadband "Rise Broadband works hard to be one of the worst internet service providers in the US. They offer third-world quality and speed while grossly overcharging for service that is often..." Read more Ooredoo Kuwait - 4G Internet Service Ooredoo "Issues: - Bad service - Slow 4G internet connection speed even when the signal is really strong - Internet connection often gets disconnected - Talking to a CS representative doesn't..." Read more Ooredoo - Slow 4G Internet Speed Ooredoo "I have never complained about the 4G service that I have been getting from Ooredoo Kuwait, until about the second half of 2015. Before the mass roll-out of Ooredoo's more..." Read more El Pollo Loco - Rotten lettuce in salad. El Pollo Loco "Time and time again the el pollo chicken location on north Durango in Las Vegas Nevada, never fails to disappoint. From old dried up chicken to this side salad with..." Read more Fendi - Poor quality and customer service Fendi "I bought a pair of of sneaker in black fabric and studs Code: 8E6386SN2F06VN at South Coast Plaza California store a few months ago. After my wife wore it twice,..." Read more Asurion - Home Depot appliance Extended Warranty is a scam Asurion " Today is June 23, 2017. I've been without a refrigerator since May 8. They keep sending different repair companies out here because they don't like the report of "it..." Read more Case Boss - Case-Boss seems like a fraudulent company Case Boss "I purchased a case for my iphone 7 in many months ago, but have not received the item yet. Every time I try and contact Case-Boss they send the same..." Read more