Ordered two cases.Received and one was fine.
The other is cheap plastic, which is tough to see on website, and has quality issues with coating. It's not full-coverage, which is the biggest issue for me, and it's hard to tell that from the one photo shot on the website. It shouldn't matter though. I tried to return.
The website says free returns, always. Not true. They keep making excuses. Says quality isn't bad enough.
Says on website "Refunds and exchanges are issued within 30 days after ordering. You can exchange it if you don’t like the product, receive a coupon for your next order, or have the product cost refunded , as long as you haven’t designed the product yourself," which I did not design myself, but they tried to claim I did. They will not pay for return shipping, so they said I have to pay and have stipulations or I can take $3 instead since it would cost me so much to ship back. Their website also states "Return shipping is absolutely FREE," but again, that clearly isn't the case.
They are not willing to do anything to allow me to return the product and/or get a full refund. They are the worst company I have ever dealt with. I've sent over a dozen emails and get a response back each time, but it's always excuses.
I wish I could report them somehow.It's horrible!!
More Review Details
|Style and Design|
What I liked
What I disliked
- Back and forth
- False advertising
- Poor customer service
- No refund
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Lg G3 Case
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Directv account number:76802935Within the past 7 months I have encountered a repetitive problem with Directv's install that has caused damage to my Yamaha A.V.R. and Mitsubishi TV. The first time..."
- "I received a $50 Debit card from T-Mobile issued by CitiBank ( a risky and frustrating process alone). At no time was I advised or did I agree to an..."
- "Yelp.com has a Big, Filthy, Disgusting Habit of Using People to write Reviews For Free and Profiting from the Reviews. I can NOT believe that I am actually Writing A Negative..."
- " Just returned from a week at the secrets royal beach. Had an outstanding time. Great food,service and staff. The best employee of our entire week was at the beach...."
- "Visitors to PSFIFACoins get not only FIFA 15 Coins for all the consoles and Xbox One and other devices but get them at cheap price too. One of the specialities..."
- "I was emailing and talking on comments with this girl @Tifflatowski92 and she convinced me to trade her my louis vuitton favorite pm for her louis vuitton favorite mm and..."
- "We they sold Me a substandard uni joint, I have been working on cars trucks Semi's Motorcycles Boats etc for most of My Life starting at 8..."
- "I bought a car too (2003 Chrysler Voyager) from 763-447-7614 - 763-267-1960 - 651-442-0545 back in May and took it in for an oil change yesterday they said it looked..."
- "I used Bookit.com to book our all inclusive honeymoon vacation with round trip airport transfers to Cancun in October of 2015. We booked at the Golden Parnassus resort 1/28/2016-2/4/2016. Two..."