Contact Case IH Customer Service

Consumers can use one of the following email addresses for consultation, depending on the department they wish to contact. For assistance from the customer care team at the CNH Industrial Foundation, write to cnhindustrialfoundation@cnhind.com. Those consulting the CNH Industrial Corporate Giving department for fundraising or donations can email communityrelations@cnhind.com during the Case IH hours. For job applications or career-related inquiries, contact narecruitingmailbox@cnhind.com. Clients with legal or privacy inquiries can request assistance from the relevant agent at privacy-compliance@cnhind.com. Lastly, for sales or reservations, consult the relevant department by emailing governmentbusiness@caseih.com with a detailed description of your problem.

The company handles all of its primary operations from Wisconsin. Clients seeking to consult the Case IH headquarters via mail or in person can use the address 700 State Street, Racine, Wisconsin 53404, United States. When visiting the corporate office, they must confirm the department's working hours and book an appointment. Meanwhile, those who prefer sending a letter to the Case IH address must share complete information and evidence to support their claim for better service.

The user support team is available at the Case IH office Monday through Friday from 7:00 AM to 2:00 PM. Clients can also contact the agents via online means during these hours for a quick response. However, if the request volume is high, they would need to wait slightly longer than usual to be assisted.

The Case IH website features an online form on its Contact Us page. Users seeking to relay their issues or inquiries via this form can complete it by providing their full name, business name, job title, email address, phone number, address, city, state, zip code, county, and other required details. If consulting for assistance regarding a specific product, they must also share complete information concerning that product. Once they submit the request, the agent will review it and follow up as soon as possible.