CarWise Phone Numbers and Emails

Toll-Free Number:

  • (800) 778-7879
    American Arbitration Association
Call customer service
Send Message

Customer Service:

  • (800) 637-8511

Headquarters:

  • (516) 492-0142

CarWise Emails:

Customer Service
Legal
Privacy Inquiries
Is this your business?

How to Contact CarWise?

Most Popular Number:

(800) 778-7879
American Arbitration Association

The company has introduced two different phone numbers to help customers contact the support team. The helpline to reach the CarWise customer service team is 1-800-637-8511. Customers can also contact CarWise support at the headquarters by using another number. This helpline is 1-516-492-0142. These numbers can be used any time of the day, but it’s recommended that you dial them during the company’s operational hours to speak to one of the representatives. CarWise phone number is available Monday through Friday between 6 AM and 9 PM CT and Saturdays from 7 AM to 4 PM CT.

Those who prefer a written form of communication can always write an email to the support team. For customer service inquiries or information about the company’s offerings, reach out to the CarWise customer service team by sending an email to support@carwise.com. There is a separate email address to address matters related to legal and privacy concerns. The published email address for this purpose is carwiseconsumerprivacyrequest@ccis.com. After sending an email, wait two to three business days for a response. During this time, the company advises not to send another query for the same reason, as it might delay the response.

The official CarWise website offers different methods of contacting the support team. It also provides a lot of information about the company and its services. Head to the Contact page to contact the support team via the website. On this page, you will find details on how to reach the CarWise customer service team. You will find the operational phone numbers with specified business hours. You will also discover the company’s email address and office address. Besides, you can assist yourself by answering the frequently asked questions.

To have access to CarWise customer service, individuals can download and install the app on their smartphones. The next step after this is to log in to the CarWise App using the registered credentials. If there is login information, individuals have to sign up and create an account to get the most out of the company’s app.

CarWise Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call CarWise is 5164920142. 40% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Saturday and Tuesday.

  • People call CarWise mainly because of staff and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

CarWise Website:

CarWise Help Center:

Corporate Office Address:

CarWise
15 Niagara Avenue
Freeport, New York 11520
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00 am - 9:00 pm (central time)

Saturday: 7:00 am - 4:00 pm (central time)

More contact details

CarWise Rating Based on 3 Reviews

Rating details

1.8
more details
Exchange, Refund and Cancellation Policy
Customer service
Delivery Service
Advertised vs Delivered

Rating stats

Rating trend

Summary of CarWise Customer Service Calls

15 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CarWise?

Staff Question:

  • “Poor service”
  • “Mistreatment from store manager”

Product/ Service Question:

  • “To have car work done. I am a UBER DRIVER”

Other Question:

  • “Mechanic issues on my car I finance”
  • “Text message”
  • “Complaint with vehicle issues that hasn't been resolved”

Compare CarWise To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Caliber Collision
227 reviews
2.0
SureCritic
0 reviews
Write a review
Do you have something to say about CarWise? What happened? What can we help you with?
Submit review Don't show this popup