Contact Carter Bank and Trust Customer Service
Carter Bank and Trust Phone Numbers and Emails
Toll-Free Number:
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(833) 275-2228
Customer Service:
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(540) 586-3192Bedford, Virginia, USA
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(540) 953-2153Blacksburg, Virginia, USA
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(800) 992-3808Debit Card Activation
Carter Bank and Trust Emails:
How to Contact Carter Bank and Trust?
Most Popular Number:
| Total calls: 10 | Issue resolved: 1 | Last call: Mar 29, 2025 |
Carter Bank and Trust Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Carter Bank and Trust is 8332752228. 83% of consumers used this number to address their issues and concerns.
The longest wait times are on Saturday, while the shortest are on Sunday and Monday.
Be prepared for the call as Carter Bank and Trust may ask you for the following information to identify you as a customer: address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Carter Bank and Trust is 8332752228. 83% of consumers used this number to address their issues and concerns.
The longest wait times are on Saturday, while the shortest are on Sunday and Monday.
Be prepared for the call as Carter Bank and Trust may ask you for the following information to identify you as a customer: address or zip code or first and last name.
People call Carter Bank and Trust mainly because of account, cards and request for information.
33% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Carter Bank and Trust is customerservice@cbtcares.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Carter Bank and Trust Website:
Carter Bank and Trust Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Contact Centre Hours:
Monday - Friday: 8:30am - 5:00pm
Saturday: 9:00am - 2:00pm
Office Hours:
Monday - Friday: 8:30am - 5:00pm
Other Locations:
Oak Level Corporate:
9112 Virginia Avenue
Bassett, VA 24055-4859
Operations Center:
320 College Drive
Martinsville VA 24112-6746
Summary of Carter Bank and Trust Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Carter Bank and Trust?
Account Question:
- “Need my account amount”
- “Account has been hacked”
- “Account”
Cards Question:
- “Loss card”
- “Lost card”
Request for Information Question:
- “Monday night after 9pm I used a Sheetz ATM/PNC to check my balance 1st then tried to withdrawal 20.00 it took the money out my account but never gave me the money($20.00) please reject this and get my 20$ back ty so much!”
- “Discuss 7 months cd”
Payments and Charges Question:
- “My debit card is being declined”
Shipping and Delivery Question:
- “Mi tarjeta no sirve”
Website/ Application Question:
- “Trying set my app up”
Other Question:
- “Money in bank”
Compare Carter Bank and Trust Customer Service To
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