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Contact CarsDirect Customer Service

How to Reach a Person at CarsDirect

Verified Contact Information

Toll-Free Number:

  • 1-888-227-7347
Call Now
Send Message

Customer Service:

  • 1-800-260-5857
    Dealers Inquiries

Headquarters:

  • 1-310-280-4000

Customer Service:

dealerquestions@carsdirect.com
Dealer Inquiries
advisor@carsdirect.com

Legal:

privacy@internetbrands.com
Privacy Inquiries
legal@internetbrands.com

CarsDirect Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular CarsDirect Phone Number
1 (888) 227-7347
Average Calls duration
1 minute
Most Popular CarsDirect Email Address
dealerquestions@carsdirect.com
Issue Resolution Rate
Low (20% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Product/ service and request for information
View full overview

How to Contact CarsDirect?

Most Popular Number:

(888) 227-7347
Total calls: 20 Issue resolved: 1 Last call: Mar 3, 2026

To talk with the CarsDirect customer service expert by phone, dial 888-227-7347. This line is designed to solve any consumer inquiries whether it is placing an order, asking about new or used cars, solving issues with purchasing, etc. If you are a dealer, call 800-260-5857. Need to get in touch with the company head office regarding general inquiries or corporate-related matters? Use the following CarsDirect contact: 310-280-4000. If you are going to communicate with the company’s manager outside the United States, ensure to use the “+1” country code. Also, prepare all your questions in advance to speed up the process when talking with the specialist by phone.

If you prefer to communicate with CarsDirect regarding customer inquiries in writing, the company provides the following email: advisor@carsdirect.com. Do you have dealer inquiries? Apply to the company at dealerquestions@carsdirect.com. To contact the data protection officer to ask questions about the privacy policy, use the following CarsDirect contact: privacy@internetbrands.com.

The CarsDirect headquarters is located at 909 N Pacific Coast Hwy, 11th Floor, El Segundo, CA. 90245. This is the central place where the company’s team is concentrated. This means that you can meet with representatives of a particular department to discuss collaboration or other important corporate issues face-to-face. To better understand how to reach the main office, familiarize yourself with the CarsDirect address location on the map.

All communication with the CarsDirect team via the official company website takes place on the “Contact Us” page. To go to it, follow “Contact Us” in the “Support” block at the bottom menu. On a separate page, click on one of the telephone numbers if you prefer to solve your matters immediately. If you prefer written communication, follow one of the emails.

PissedConsumer Club

Contact Information

CarsDirect Website:

CarsDirect Help Center:

Corporate Office Address:

MH SUB I, LLC
909 N Pacific Coast Hwy, 11th Floor
El Segundo, California 90245
United States

Summary of CarsDirect Customer Service Calls

20 TOTAL
CALLS
01:13 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Compare CarsDirect Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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