CarsDirect Phone Numbers and Emails

Toll-Free Number:

  • (888) 227-7347
Send Message


  • (310) 280-4000

CarsDirect Emails:

Customer Service
Dealer Inquiries
Privacy Inquiries
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CarsDirect Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call CarsDirect is 8882277347. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday and Friday.

  • Be prepared for the call as CarsDirect may ask you for the following information to identify you as a customer: social security number or email.

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Contact Information

CarsDirect Website:

CarsDirect Help Center:

Corporate Office Address:

909 N Pacific Coast Hwy, 11th Floor
El Segundo, California 90245
United States

CarsDirect Rating Based on 1 Reviews

Rating details

more details
Customer service

Rating stats

Rating trend

How Good is CarsDirect's Customer Service?

Zari Ysx
Zari Ysx
Feels Neutral | Aug 15, 2023

I haven't got my lone for the car

Read full quote
William B Bvb
William B Bvb
Feels Disappointed | Apr 11, 2023

Kno one has contacted me about anything nor a reply back yet or phone call

Read full quote

Summary of CarsDirect Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CarsDirect?

Request for Information Question:

  • “Questionabout lease”
  • “Checking on confirmation number 35658442”
  • “Trying to give as much information on income to get loan to purchase a car”

Product/ Service Question:

  • “Want to buy another car the 1 i have is20 yrs old”
  • “Ina references for a loan application”

Other Question:

  • “Need a SUV vehicle”
  • “Talk to C/S”
  • “Trying to figure out if I have purchased a vehicle”

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