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Carpetright Phone Numbers and Emails

Customer Service:

  • +44 330 333 3444

Carpetright Emails:

customer.service@carpetright.co.uk
dpo@carpetright.co.uk
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Carpetright Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Carpetright is 443303333444.

  • The longest wait times are on Wednesday and Thursday, while the shortest are on Friday and Tuesday.

  • People call Carpetright mainly because of request for information, activation/ cancellation, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Carpetright Website:

Carpetright Help Center:

Corporate Office Address:

Carpetright
Purfleet Bypass
Purfleet, Essex RM19 1TT
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 09:30 - 17:30

Saturday, Sunday: Closed

More contact details

Carpetright Rating Based on 5 Reviews

Rating details

1.6
more details
Delivery Service
Value for money
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Carpetright Customer Service Calls

10 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Carpetright?

Request for Information Question:

  • “Missing confirmation email and no delivery for the order placed online”
  • “Sent money to your laminate third party company by accident and need to get into contact with them”

Account Question:

  • “To see what is outstanding balance is”

Activation/ Cancellation Question:

  • “Trying to cancel flooring”

Shipping and Delivery Question:

  • “Store location and opening hours”

Product/ Service Question:

  • “Faulty stair carpet”

Other Question:

  • “Carpet”
  • “For a qoute”
  • “My order”

About

Summary

The story of UK-based Carpetright began in 1988 in Canning Town in London. A few years later, CR opened the doors of its corporate headquarters in Rainham, Essex. The company’s focus lies within flooring and bed solutions. Nowadays, Carpetright is a leading provider having its retail stores in UK, Republic of Ireland as well as Belgium and The Netherlands. At Carpetright, buyers will find a large choice of carpets including plain, textured, Berber, striped, and Saxony patterns. Along with vinyl, laminate and artificial grass, the retailer presents a broad selection of industry popular brands such as Kosset, House Beautiful, Brintons, and Westex etc.

Carpetright reviews and complaints

Carpetright is ranked 14 out of 135 in Carpets, Rugs and Mats category

Compare Carpetright Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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