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Contact Carolina Shoe Customer Service

How to Reach a Person at Carolina Shoe

Verified Contact Information

Toll-Free Number:

  • 1-844-488-9836
Call Now
Send Message
  • 1-800-441-4319
    RETAILERS

Accessibility:

accessibility@carolinashoe.com

Customer Service:

customercare@carolinashoe.com

Media:

carolinamarketing@hhbrown.com
Marketing Inquiries

Carolina Shoe Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Carolina Shoe Phone Number
1 (844) 488-9836
Average Calls duration
1 minute
Most Popular Carolina Shoe Email Address
customercare@carolinashoe.com
Issue Resolution Rate
Low (19% reported full resolution)
Contact Method Distribution
84% phone, 16% email
Common Reasons for Contact
Product/ service, return/ replace, shipping and delivery
View full overview
PissedConsumer Club

Contact Information

Carolina Shoe Website:

Carolina Shoe Help Center:

Corporate Office Address:

Carolina Shoe
107 Highland Street
Martinsburg, Pennsylvania 16662
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am — 5:00 pm ET

More contact details

Fax:

+1 (814) 793 9272

Why Customers Call Carolina Shoe?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 70%
  • Product/ Service 13%
  • Return/ Replace 7%
  • Shipping and Delivery 3%
  • Payments and Charges 3%
  • Request for Information 3%

Customer Inquiries & Issues

70%
  • "Boot sole came apart had only for four months new"
  • "Boots fell apart"
  • "Soles on my logger boots coming apart"

Product/ Service

13%
  • "About buying a pair of boots"
  • "Boots falling apare only 5 months old less then that ,I am pissed I work hard 4my money and I need a pair of boots that are not low budget trash. They give me bs run around on return I Do you HONOR your product or what??? This is ridiculousCarolwMad"
  • "Disappointed in the quality of the longer boots I've been purchasing for years"

Return/ Replace

7%
  • "Purchased boots. Wore twice have severe blisters,store won't return them"
  • "Return"

Shipping and Delivery

3%
  • "Received three pairs of boots.all ate the wrong item.not recieved as ordered"

Payments and Charges

3%
  • "Credit"

Request for Information

3%
  • "Find out where my hoka sneakers are"

About

Summary

Carolina Shoe is a company that is intended to provide working people, both men and women with footwear that is 100% effective. It designs and builds footwear to accommodate differences in job requirements. Carolina Shoe is located in Martinsburg, PA. Its products are spread via numerous retailers, American as well as international. The company offers such types of working shoes as Lytning, Made in the USA, Pipeline Series, Loggers, Linesman, SVB's Super Value Boots, General Purpose Work, Metatarsal, 4 X 4 Hikers, Slip Resisting. The shoes have a lot of specific features such as Steel Toe, Composite Toe, Aluminum Toe, Carbon Composite Fiber Toe, Metatarsal, Pillow Cushion 2 and etc.

Carolina Shoe reviews and complaints

Carolina Shoe is ranked 1497 out of 10669 in Footwear and Clothing category

Compare Carolina Shoe Customer Service To

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