Contact carMD Customer Service
How to Reach a Person at carMD
Toll-Free Number:
-
1-888-692-2763
carMD Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular carMD Phone Number | 1 (888) 692-2763 |
| Average Calls duration | 1 minute |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Account, staff, payments and charges |
Contact Information
carMD Website:
carMD Help Center:
Corporate Office Address:
Other Info (opening hours):
Monday – Saturday: 6 AM – 6 PM (Pacific Time)
Fax:
Summary of carMD Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call carMD?
Account Question:
- “I brought a CarMD and now it’s rejecting my email and phone number”
- “Logging issues with old email”
Request for Information Question:
- “I want to know how to clear my carMd device without plugging it in another vehicle that doesn't have check engine light on.”
Staff Question:
- “Customer service”
Payments and Charges Question:
- “Billing”
Other Question:
- “Problen with carmd”
About
The vision of CARMD began in 1997 with a conversation between automotive aftermarket industry veteran Leon C. Chen and Automotive Service Excellence-certified Master Technician Keith Andreasen, both of Innova Electronics Corp., a leading developer of test equipment for the automotive aftermarket. They were intended to provide all consumers with a way to diagnose their vehicles Check Engine light. Thus, they began researching and developing a product that could diagnose a vehicles health gaining access to a vehicles computer and processing it in much the same way a mechanic with years of experience does. In late 2001, the company launched the INNOVA 3100 OBD2 Code Reader. In 2003, the CarMD name was registered with the U.S. Patent and Trademark office, and the first of several U.S. patents on the tool were granted. By 2004, CarMDs team of Automotive Service Excellence ASE-certified technicians, master technicians, computer software engineers, consultants and associate repair shops were completing a database that would consumerize the information that previously only mechanics could understand. CARMD is based in Irvine, CA.
carMD is ranked 40 out of 1339 in Service Centers and Repairs category
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