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Contact Carly Connected Car Customer Service

Carly Connected Car Phone Numbers and Emails

Customer Service:

  • +49 894 522 5817
Send Message

Carly Connected Car Emails:

Customer Service
Order Inquiries
General Info
Legal
Privacy Inquiries
Media
Press Inquiries
priority@mycarly.com
App Support

Carly Connected Car Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Carly Connected Car Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Carly Connected Car is +49 894 522 5817.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • People call Carly Connected Car mainly because of product/ service, refund and account.

View full overview ›
PissedConsumer Club

Contact Information

Carly Connected Car Website:

Carly Connected Car Help Center:

Corporate Office Address:

Carly Solutions GmbH and Co. KG.
Kolpingring 8
Oberhaching, Bavaria 82041
Germany

Other Info (opening hours):

Mailing Address:

Attn: Returns

Gate56 GmbH

Rudolf-Diesel-Str. 11

56220, Urmitz

More contact details

Carly Connected Car Rating Based on 7 Reviews

Rating details

1.0
more details
Diversity of Products or Services
Value for money
Product or Service Quality
Advertised vs Delivered

Rating stats

Rating trend

How Good is Carly Connected Car's Customer Service?

Rawaz A
Rawaz A
Feels Neutral | May 22, 2025

You guys take £122 in my bank account for no reason

Read full quote
John M Eun
John M Eun
Feels Disappointed | Sep 20, 2024

I can’t find a way to pay for My subscription to activate iCarly scanner

Read full quote

Summary of Carly Connected Car Customer Service Calls

58 TOTAL
CALLS
00:00 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Carly Connected Car?

Product/ Service Question:

  • “Carly device not working properly”
  • “Device not sync”
  • “Carly Doesn’t Connect To My ECU”

Refund Question:

  • “Want my money back”
  • “Refund”
  • “I want to refund the money”

Account Question:

  • “About subscription”
  • “I would like to buy the subscription. I would like to know if it will unlock every car brand specifically GMC and BMW altogether.”
  • “To see if I paid my subscription fees”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel and refund”
  • “Cancellation of subscription”

Shipping and Delivery Question:

  • “Bought wrong product”
  • “Missing package”
  • “Delivery”

Request for Information Question:

  • “Need information”
  • “To ask questions”

Return/ Replace Question:

  • “Need replacement scanner for order 903670 - emails not working”

Payments and Charges Question:

  • “Bill information”

Other Question:

  • “Abwicklungs Probleme”
  • “Adapter fehlt”
  • “Versand”

Compare Carly Connected Car Customer Service To

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