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Contact Cariloha Customer Service

How to Reach a Person at Cariloha

Verified Contact Information

Toll-Free Number:

  • 1-800-884-5815 ext 125
Call customer service
Send Message

Customer Service:

  • 1-800-884-5815

Cariloha Emails:

Accessibility
Customer Service
Legal
Privacy Inquiries
Media
Report Fraud

Cariloha Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Cariloha Phone Number
1 (800) 884-5815 ext 125
Average Calls duration
1 minute
Issue Resolution Rate
Low (10% reported full resolution)
Cariloha Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
100% phone
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Cariloha?

Most Popular Number:

(800) 884-5815 ext 125
Total calls: 16 Last call: Dec 22, 2025

The Cariloha phone number is 1-800-884-5815. You can contact the support team by phone and ask questions about product availability, gifts and rewards, report issues with your order, shipping or payment, return an item or request an exchange, learn more about warranty services, etc. Thursdays have the highest contact volume, which usually results in long wait times. Thus, it’s better to avoid calling on Thursdays to save time.

The Cariloha email address for customer service is onlineservice@cariloha.com. Have you faced fraud? Send a report ot onlinefraud@pwcompanies.com as quickly as possible to get assistance. If you are having trouble with the Cariloha website navigation, shoot a note to accessibility@cariloha.com to contact the tech support team.
Are you a member of the media? Do you have media inquiries that you would like to discuss with the corporate PR team? Send a message to media@cariloha.com to get help.

The company is headquartered in Utah. Cariloha's head office address is Cariloha, 280 W 10200 S, Sandy, Utah 84070, United States. All mailing inquiries can be directed to this address. However, if you need to return your purchase, get in touch with the support team to get details about the return address.

The Cariloha website has an online form that allows users to submit inquiries quickly and easily. To complete the form, click on the “Contact” button at the bottom of the page and type in your name, email, and phone number and describe the issue. After you submit the message, it will be sent to the Cariloha customer care department. After reviewing your inquiry, one of the customer service members will be in touch with you.

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Contact Information

Cariloha Website:

Cariloha Help Center:

Corporate Office Address:

Cariloha
280 W 10200 S
Sandy, Utah 84070
United States

Other Info (opening hours):

Other Location:

1475 South 5070 West, Suite D,

Salt Lake City, UT 84104, US

More contact details

Summary of Cariloha Customer Service Calls

26 TOTAL
CALLS
00:33 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cariloha?

Request for Information Question:

  • “Status of delivery”
  • “Order status”
  • “Need help with return”

Shipping and Delivery Question:

  • “Delayed delivery”
  • “Shipment”
  • “Did not receive my pillow”

Product/ Service Question:

  • “Want to buy one of your mattresses in New Mexico. Recently purchased one in Maui in Kehei. Do you have any actual stores in the USA are only order by mail”

Activation/ Cancellation Question:

  • “Cancel irder”

Return/ Replace Question:

  • “Return”

Payments and Charges Question:

  • “My order 243022, I was charged shipping. My order is over $100, it should be free shipping.Please cancel my order if I don't get credit for shipping. I already ordered a lot of items from you. Thank you”

Other Question:

  • “Recent order”
  • “Sheets and tow”
  • “I no longer want to receive texts from Cariloha”

Compare Cariloha Customer Service To

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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