CARiD - Won't price match realtruck.com
I was comparing grilles for my 2017 f250 and found the same grille on both sites. I called carid and asked for a price match because realtruck was much cheaper and offer 20% off on top.
The salesperson said he would price match to real trucks list price but not down to the discounted price. I'm aware there is a disclaimer on your website that says "erroneous price listings" but I don't believe this is the case.
I have purchased items from carid before, but not again. I am disappointed because carid was always the first place I checked when shopping for truck parts and now that I have a new truck I'm in the market for bumpers, lift, tires, wheels, lights, and engine mods
Reason of review: Pricing issue.
Preferred solution: Price reduction.
CARiD Cons: Experience never again will they get my business.
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Comments
Please avoid publishing any personal information and promotional content
Dear Client,
First of all I want to apologize, that the price match was denied. I do understand your dissatisfaction with this matter and I do apologize for all inconvenience this had caused to you.
I will gladly check the product on the competitor's website and to see if we can make an exception in your case. Please get back to me here with the direct link to the product on the competitor's website and I will provide you with the best deal.
Sincerely,
Voice Of Client at CARiD.com