CaribbeanCupid Phone Numbers and Emails

Toll-Free Number:

  • (844) 968-0958
    United States / Canada
Send Message

Customer Service:

  • +6 175 612 5016
  • +44 808 164 8675
    United Kingdom

General Info:

  • +6 175 571 1181

CaribbeanCupid Emails:

Privacy Inquiries
Copyright Infringement Inquiries
Is this your business?
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CaribbeanCupid Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call CaribbeanCupid is 8449680958. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday and Sunday.

  • Be prepared for the call as CaribbeanCupid may ask you for the following information to identify you as a customer: customer id.

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PissedConsumer Club

Contact Information

CaribbeanCupid Website:

CaribbeanCupid Help Center:

Corporate Office Address:

Cupid Media Pty Ltd.
Level 5 2502 / 5 Lawson Street
Southport, Queensland 4215

Other Info (opening hours):


Monday - Friday: 9:00am - 4:00pm

Mailing Address

Cupid Media Pty Ltd

PO Box 9304

Gold Coast MC QLD 9726


More contact details


+61 7 3103 4000

CaribbeanCupid Rating Based on 4 Reviews

Rating details

more details
Exchange, Refund and Cancellation Policy
Value for money
Diversity of Products or Services
Customer service

Rating stats

Rating trend

How Good is CaribbeanCupid's Customer Service?

Kenson Plq
Kenson Plq
Feels Disappointed | Apr 07, 2024

They don't want to give you a refund for a service that you never used

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Shaneice Pve
Shaneice Pve
Feels Disappointed | Sep 05, 2023

No contact to services from the Caribbean Cupid on a live basis

Read full quote

Summary of CaribbeanCupid Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CaribbeanCupid?

Refund Question:

  • “Refund”
  • “I want a refund”
  • “I want a refund there's no translator in my account I cannot translate the language Mitt Romney just got”

Account Question:

  • “Account”
  • “Having issues signing up”

Payments and Charges Question:

  • “Bill”
  • “Because a charge on my credit card why,I didn't not ask to be upgraded on international cupid or Dominican cupid please return my funs and disconnect my account please return thank you”
  • “Because a charge on my credit card”

Activation/ Cancellation Question:

  • “Cancel service”
  • “Need to cancel and get refunded thanks”

Product/ Service Question:

  • “Fake advertising”
  • “Subscription”

Cards Question:

  • “I paid with my credit card an i cannot send messages an read my messages”

Request for Information Question:

  • “Ask questions”

Staff Question:

  • “You are charging me for a service that I don't use”

Other Question:

  • “Amount of money taken out”
  • “Completely signed off”
  • “Having issues signing in”

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