Contact CarFlexi Customer Service
How to Reach a Person at CarFlexi
Verified Contact Information
Customer Service:
-
+4 122 886 0139
CarFlexi Emails:
General Info
Legal
Privacy Inquiries
CarFlexi Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular CarFlexi Phone Number
+4 122 886 0139
Average Hold Time
Up to 3 minutes
Most Popular CarFlexi Email Address
info@carflexi.com
Issue Resolution Rate
Low (5% reported full resolution)
CarFlexi Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
CarFlexi Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular CarFlexi Phone Number | +4 122 886 0139 |
| Average Hold Time | Up to 3 minutes |
| Most Popular CarFlexi Email Address | info@carflexi.com |
| Issue Resolution Rate | Low (5% reported full resolution) |
| CarFlexi Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 74% phone, 26% email |
| Common Reasons for Contact | Request for information, activation/ cancellation, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to CarFlexi | Order id or tracking number |
Call Volume by Day
Contact Information
CarFlexi Website:
CarFlexi Help Center:
Corporate Office Address:
EMMANKO AG
Gotthardstrasse 14
Zug,
Zug
6300
Switzerland
Other Info (opening hours):
Mailing Adderess:
PO BOX 2018 Neo Stadio
71002 Heraklion
Crete, Greece
Fax:
+46500600070
Summary of CarFlexi Customer Service Calls
99
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CarFlexi?
Payments and Charges Question:
- “Debit card not in my name”
- “I paid twice by mistake I need my refund for the second payment”
- “Credit card enquiry”
Request for Information Question:
- “Contact me”
- “I want to find out how much is the deposit fee required”
- “I have not had confirmation on my car that I booked”
Activation/ Cancellation Question:
- “Booking was canceled when I arrived to the counter”
- “Cancelled rental”
- “To cancel my booking.”
Refund Question:
- “I want a full refund due to the fact that I have had the worst experience with your car provider.”
- “Refund”
- “Refund deposit”
Shipping and Delivery Question:
- “Not received Booking confirmation”
- “Renseignements location”
- “Delayed floght and cancelled reservTion”
Product/ Service Question:
- “Problem with car”
- “Insurance claim”
- “Fake mail”
Return/ Replace Question:
- “Change email details for confirmation to be sent”
- “Change of arrival”
- “Change driver”
Staff Question:
- “Bad costumer service”
Other Question:
- “Car rental no voucher”
- “Арендовать машину”
- “Inlichting”
Compare CarFlexi Customer Service To
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CarFlexi