CareLinx Phone Numbers and Emails

Toll-Free Number:

  • (800) 494-3106

Customer Service:

  • (650) 209-7305

CareLinx Email:

info@carelinx.com
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CareLinx Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call CareLinx is 8004943106. 61% of consumers used this number to address their issues and concerns.

  • The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Friday.

  • Be prepared for the call as CareLinx may ask you for the following information to identify you as a customer: first and last name or phone number.

View full overview ›
PissedConsumer Club

Contact Information

CareLinx Website:

CareLinx Help Center:

Corporate Office Address:

CareLinx
1350 Old Bayshore Hwy
Burlingame, California 94010
United States

Other Info (opening hours):

Monday – Friday: 8am to 11pm EST

Saturday and Sunday: 8am to 8pm EST

More contact details

CareLinx Rating Based on 4 Reviews

Rating details

1.9
more details
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is CareLinx's Customer Service?

Latrise Iou
Latrise Iou
Feels Disappointed | Jan 11, 2024

I hate to go this route to get a hold of Carelynx but I am a caregiver there. My name is Allison Mumper . I’ve been trying for two weeks to get a hold of somebody at CareLinx somebody to call me I’ve left messages I’ve left emails I called every day several times a day and nobody ever answers the phone And they owe me a paycheck that I worked and nobody’s gotten hold of me. It’s like the company doesn’t exist anymore or something so I’m not sure what to do. I would really like some help if somebody could email me back I am really upset and I like Carolyn they’ve been really good to me. There’s been no problems until now but two weeks without a phone call back or anything I mean I need someone to help me here

Read full quote
Modean Vza
Modean Vza
Feels Satisfied | Apr 27, 2023

The representative, Shay, was very helpful and informative. She could not resolve my problem herself. But, she messaged her supervisor immediately and then called me back within a few hours to tell me my issue was resolved. Thank you!

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Frances G Icv
Frances G Icv
Feels Satisfied | Dec 21, 2022

It was great and they helped me with resetting my password

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Summary of CareLinx Customer Service Calls

56 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CareLinx?

Account Question:

  • “Password reset”
  • “Trying to set up account. Keep getting access denied screen.”
  • “To help me with resetting my password”

Employment Question:

  • “Can't log out of job”
  • “Job placement”
  • “Applied to job id#00422297 but heard nothing back”

Request for Information Question:

  • “Need help finishing set up account”
  • “Questions about the process”
  • “I need help resetting my password I tried it a lot of times it doesn't work”

Payments and Charges Question:

  • “Pending payment”

Product/ Service Question:

  • “I work for Carelinx and need the date I started with them?”
  • “Work”

Return/ Replace Question:

  • “Trying to return call to Andrew Nicholson regarding job id 491123”

Other Question:

  • “Complaint about caregiver”
  • “Patient”
  • “Care advisor”

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