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Contact Career Step Customer Service

Career Step Phone Numbers and Emails

Toll-Free Number:

  • (877) 202-0250
    Course Extensions
Call customer service
Send Message

Customer Service:

  • (888) 657-5752
    Learner Support
  • (800) 411-7073

Career Step Emails:

Customer Service
Course Extensions, Learner Support
Media
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Career Step Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Career Step is 8772020250. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Tuesday and Saturday.

  • People call Career Step mainly because of cards, account, payments and charges.

View full overview ›

How to Contact Career Step?

Most Popular Number:

(877) 202-0250
Course Extensions
Total calls: 17 Issue resolved: 1 Last call: Oct 19, 2023

You can reach Career Step customer service by calling 1-800-411-7073, Monday through Friday, from 9 AM to 8 PM ET. This Career Step phone number is available for those seeking information about the programs or looking to enrol. Career Step support is available at 1-888-657-5752 during the same hours for existing learners who need assistance with coursework or technical issues. If you need help with course extensions, call 1-877-202-0250, whose Career Step hours are between 9:00 AM and 6:00 PM ET, Monday through Friday. The Career Step support team is well-equipped to handle questions related to enrollment, learning progress, account access, and program timelines.

For any Career Step inquiries, you can contact the respective Career Step contact team through email. Customers can send their inquiries to the Career Step customer service team at support@carruslearn.com or info@careerstep.com for general inquiries and assistance. Students who are just beginning their courses and require assistance can email operations@carruslearn.com. If you want to extend your course, request a course extension by sending an email to the Career Step support team at extensions@carruslearn.com. To contact media personnel at Career Step, email your inquiries to media@carruslearn.com. Reaching the respective Career Step support department will result in a quicker and more accurate response.

The corporate headquarters of Career Step is located at 3300 N. Triumph Blvd, Suite 100, Lehi, UT 84043. This Career Step address can be used for formal correspondence, including filing formal concerns or documentation that cannot be emailed. When addressing an issue of support, coursework, or learner services, it's advisable to first contact the relevant department through email or the Career Step phone number. This ensures your problem is directed immediately and allows the Career Step customer service staff to guide you on whether a follow-up by mail or in person is necessary.

To contact the support team via the Live Career Step chat feature, visit their website and scroll to the bottom of the home page. You can then click on the "Contact Us" option, and as you transition to the next page, a Live Chat bubble will appear at the bottom right corner. Click on it to chat with a Career Step support representative. You could also complete the contact request form on the Career Step website for further questions. More information about courses, programs, and services can be found online. Career Step is also on Facebook, X (formerly Twitter), Instagram, and LinkedIn, where you can follow to stay updated and receive support if needed.

PissedConsumer Club

Contact Information

Career Step Website:

Career Step Help Center:

Corporate Office Address:

Career Step, LLC
3300 N. Triumph Blvd, Suite 100
Lehi, Utah 84043
United States

Other Info (opening hours):

Hours:

Monday – Friday: 10:00am – 7:00pm ET

More contact details

Career Step Rating Based on 1 Review

Rating details

1.0
more details
Scholarship, Grants and Programs
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Value for money

Rating stats

Rating trend

Summary of Career Step Customer Service Calls

26 TOTAL
CALLS
00:00 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Career Step?

Cards Question:

  • “My step all not loading and my card lock”
  • “Card don't work”
  • “Reset card”

Payments and Charges Question:

  • “Payment”
  • “I would like to make a payment.”
  • “A payment was made without my consent”

Account Question:

  • “Can't get in account on new phone”
  • “Trying to login to class”
  • “Sign up bonus”

Activation/ Cancellation Question:

  • “Canceled”

Employment Question:

  • “Haven't received my paycheck”

Product/ Service Question:

  • “My phone is broken and I can't get into my account to change my password”

Compare Career Step Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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