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Carecentrix does not billed secondary insurances so I am left with $600 to pay out of pocket and since I cannot get my secondary insurance to pick it up because the paperwork sent by carecentrix is useless, now they put me into collection. WHY does carecentrix even exist?

I see no added value for providers or patients. Their customer services people are rude and provide no support. I get calls from their collection agency every day!!!! I try to explain that since carecentrix never provided me with needed information to submit to my secondary insurance, I don't have the money the are asking for.

No avail they just don't care. IF YOU CAN DO NOT DEAL WITH ANY PROVIDER USING CARECENTRIX services.

Reason of review: Problems with payment.

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CareCentrix

We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following information: your full name, your health plan, a phone number that we can best reach you at, as well as a brief description of the issue you are experiencing.

Please be sure to include Case #P0059 in the subject line.

Once we have this information, a member of our support team will reach out to you directly. Thank you.

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reply icon Replying to comment of CareCentrix

Having a very similar issue only called to get collections off my *** as was not even my medical supplies and was assured that all would be cleared up. Well guess what?

I received another collection notice. The individual that they should be billing is my daughter, and she is an adult, so again why in the *** is my credit at risk?

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