Care First Phone Numbers and Emails

Toll-Free Number:

  • (877) 691-5856

Customer Service:

  • (800) 722-2235
    Medigap Members
  • (800) 722-2467
    Member Service Phone Numbers (Monday-Friday, 8 a.m. to 6 p.m.) Member Service Phone Numbers (Monday-
  • (855) 444-3122
    Members who bought ACA Plans directly from CareFirst (off exchange)
  • (855) 444-3121
    Members who bought ACA Plans through State Websites (on exchange)
  • (410) 581-3000
  • (800) 321-3497
  • (855) 258-6518


  • (410) 528-7820
    Civil Rights Coordinator
  • (800) 853-9236
    Privacy Officer


  • (855) 300-7751
    Current members with renewal questions
  • (800) 544-8703
    Individuals interested in purchasing insurance

Tehnical Support:

  • (877) 526-8390

Care First Emails:

Customer Service
Privacy Inquiries
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Care First Contact Information

Care First Website:

Care First Help Center:

Corporate Office Address:

Care First
501 South Clinton Street
Baltimore, Maryland 21224
United States

Other Info (opening hours):

Other Location:

840 First St NE,

Washington, DC 20065

10453 Mill Run Circle,

Owings Mills, Maryland 21117

Mailing Address:

Privacy Office

10455 Mill Run Circle

Owings Mills, MD 21117

Fax: +1 (410) 505 6692

Civil Rights Coordinator

P.O. Box 8894

Baltimore, Maryland 21224

Fax: +1 (410) 505 2011

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Care First Privacy Policy
Protecting member's confidential information has always been a priority for CareFirst. The User of company services have certain additional rights relating to The User's protected health information, whether oral, written or electronic. Document opens in a new window. General information about a claim can be provided to family members or other authorized representatives to solve a question or complaint, but specific diagnostic information can only be discussed with The User's written permission. Although The Company do not maintain copies of The Customer's medical records, Website may request copies of The Client's medical records to process a claim. The Client may request access to The User's medical records by contacting The Customer's provider's office and following their process for accessing The Client's medical information. Providers are required to implement privacy policies that address the disclosure of medical information, patient access to medical information, and the storage/protection of medical information.
To read more:
Care First FAQ
These Frequently Asked Questions provide general information, but do not contain a full description of The Customer's benefits. Please refer to The Client's Certificate of Coverage for a full benefit explanation or call the Member Services number on The User's member ID card. With the card most accepted by top doctors. This link opens in a new window. Serving Maryland, the District of Columbia and portions of Virginia, CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. In the District of Columbia and Maryland, CareFirst MedPlus is the business name of First Care, Inc. In Virginia, CareFirst MedPlus is the business name of First Care, Inc. of Maryland (Used in VA By: First Care, Inc.). First Care, Inc., CareFirst of Maryland, Inc., Group Hospitalization and Medical Services, Inc., CareFirst BlueChoice, Inc. and The Dental Network are independent licensees of the Blue Cross and Blue Shield Association.
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CareFirst is a non-profit parent company of Maryland CareFirst. This is the largest and most well-known care insurer in the Mid-Atlantic region. After registering at CareFirst consumers can look for a doctor, check claims, see deductions, get personalized benefit information and request ID cards. CareFirst offers a wide range of health insurance plans. Experienced insurance agents help clients to choose the very plans that meet their requirements the most. With CareFirst saving money on insurance becomes easy. Millions of people have already bought insurance plans from CareFirst and estimated all the benefits of their plans. If you need a health insurance, you need CareFirst.

Care First reviews and complaints

Care First is ranked 341 out of 1165 in Insurance category

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