Contact CardConnect Customer Service
CardConnect Phone Numbers and Emails
Toll-Free Number:
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(877) 828-0720
Customer Service:
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(484) 581-7690ISV Partner Support
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(877) 828-0730Partner Solutions
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(484) 581-2200
CardConnect Emails:
CardConnect Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call CardConnect is (877) 828-0720. 90% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday and Thursday. The average call time is 4 minutes.
People call CardConnect mainly because of cards, account and request for information.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call CardConnect is (877) 828-0720. 90% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday and Thursday. The average call time is 4 minutes.
People call CardConnect mainly because of cards, account and request for information.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact CardConnect is cardpointesupport@cardconnect.com. 100% of customers use this email address to address their issues and concerns.
How to Contact CardConnect?
Most Popular Number:
| Total calls: 35 | Issue resolved: 1 | Last call: Feb 2, 2026 |
Contact Information
CardConnect Website:
CardConnect Help Center:
Corporate Office Address:
Other Info (opening hours):
Business Hours: 8:30 a.m. - 5:30 p.m. ET
Summary of CardConnect Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CardConnect?
Cards Question:
- “Close card can’t access app”
- “Lost my card”
- “Lost card”
Account Question:
- “Why was my business account debited $843.06 today”
- “Change phone number”
- “Setting up account”
Request for Information Question:
- “Concern with my transfer”
- “I NERD TO TALK TO SOMEBODY”
- “Checking on rates”
Payments and Charges Question:
- “Not getting paid”
- “Direct deposit not going through”
Product/ Service Question:
- “Problem with app”
- “I'm trying to get me connected card”
Employment Question:
- “My paycheck goes to that card from a job I just started and when I tried to activate the card it couldn’t find me in the system so I threw that card away I’m still waiting on the card they mailed out to me.. so I’m trying to get access to my mo”
Other Question:
- “Received a letter”
- “Monthly statement”
- “Cant transfer”
Compare CardConnect Customer Service To
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