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Contact CardConnect Customer Service

CardConnect Phone Numbers and Emails

Toll-Free Number:

  • (877) 828-0720
Call customer service
Send Message

Customer Service:

  • (484) 581-7690
    ISV Partner Support
  • (877) 828-0730
    Partner Solutions
  • (484) 581-2200

CardConnect Emails:

Customer Service
CardPointe Support, Developer Support, ISV Partner Support, Partner Solutions
General Info
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How to Contact CardConnect?

Most Popular Number:

(877) 828-0720
Total calls: 27 Last call: Apr 25, 2025
author avatar
PissedConsumer Reporter

Cardconnect provides separate phone numbers so that you can solve different matters maximally comfortably. Apply to the customer service specialist at 877-828-0720 if you need help with a product from the CardPointe suite. The mentioned line will also be useful for you if you’d like to make changes to your existing merchant account. The Clover support is available at 855-853-8340. Regarding partner solutions or ISV partner support, call 877-828-0730. The POS hotline is available at 888-211-1273.

info@cardconnect.com is the main Cardconnect email address where you can get in touch with the customer service specialist regarding general questions. Are you interested in partner solutions? Send a letter to partnersolutions@cardconnect.com. ISV partner support is available at isvsupport@fiserv.com. To receive quick answers without additional questions from the Cardconnect customer service specialist, indicate as many details as possible in the body of the letter.

The CardConnect headquarters is available in the United States at CardConnect 1000 Continental Drive, Suite 300 King Of Prussia, Pennsylvania 19406, United States. This is the central place where customer support and other departments are concentrated. If you are going to visit the main company office to talk with the specialists regarding important corporate-related matters, familiarize yourself with the Cardconnect address marked on the map.

The CardConnect customer service team is available to accept appeals during the following business hours: from 8:30 a.m. to 5:30 p.m. Before calling the specialist, note that the mentioned schedule is based on the ET time zone. As for Merchant support, it is available 24 hours a day and 7 days a week. The POS hotline is open from 8:30 a.m. to 8 p.m. ET.

CardConnect Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call CardConnect is 8778280720. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call CardConnect mainly because of cards, account and request for information.

View full overview ›
PissedConsumer Club

Contact Information

CardConnect Website:

CardConnect Help Center:

Corporate Office Address:

CardConnect
1000 Continental Drive, Suite 300
King Of Prussia, Pennsylvania 19406
United States

Other Info (opening hours):

Business Hours: 8:30 a.m. - 5:30 p.m. ET

More contact details

CardConnect Rating Based on 2 Reviews

Rating details

2.3
more details
Customer service
Value for money
Reliability
Interest Rate

Rating stats

Rating trend

Summary of CardConnect Customer Service Calls

31 TOTAL
CALLS
00:37 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CardConnect?

Cards Question:

  • “Close card can’t access app”
  • “Lost my card”
  • “Lost card”

Account Question:

  • “Setting up account”
  • “Locked app”
  • “Locked account”

Request for Information Question:

  • “Concern with my transfer”
  • “I NERD TO TALK TO SOMEBODY”
  • “Checking on rates”

Product/ Service Question:

  • “Problem with app”
  • “I'm trying to get me connected card”

Payments and Charges Question:

  • “Direct deposit not going through”

Other Question:

  • “Cant transfer”
  • “Statement”

Compare CardConnect Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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