Payments and Charges
50%- "Unauthorized charge"
Contact Card Center Direct Customer Service
How to Reach a Person at Card Center Direct
Toll-Free Number:
-
1-877-253-4098Digital Banking Support
Customer Service:
-
1-855-253-1057Automated System
-
1-800-821-5184Credit Card Customer ServiceOpen 24/7
-
1-855-253-0614Disputed Transactions
General Info:
onlinebanking@umb.com
Legal:
phishing@umb.com
Privacy Inquiries
Card Center Direct Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Card Center Direct Phone Number
1 (877) 253-4098
Average Calls duration
13 seconds
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Account, payments and charges
Card Center Direct Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Card Center Direct Phone Number | 1 (877) 253-4098 |
| Average Calls duration | 13 seconds |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Account, payments and charges |
Contact Information
Card Center Direct Website:
Card Center Direct Help Center:
Corporate Office Address:
Card Center Direct
P.O. Box 219736
Kansas City,
Missouri
64141-6226
United States
Other Info (opening hours):
Digital Banking Support Hours:
Monday - Friday: 7:00am - 8:00pm
Saturday: 8:00am - 5:00pm CT
Credit Card Enrollment Support Hours:
Monday - Friday: 8:00am - 5:00pm CT
Digital Banking Support Hours:
Monday - Friday: 7:00am - 8:00pm
Saturday: 8:00am - 5:00pm CT
Live Chat Hours:
Monday - Friday: 8:00am - 6:30pm
Saturday: 8:00am - 5:00pm CT
Business Mailing Address:
PO Box 875852
Kansas City, MO
64187-5852
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Customer Support Channels:
Phone
Email
Help Center
Customer Support Channels:
Phone
Help Center
Social Media
Card Center Direct