Carbon2Cobalt Phone Numbers and Emails

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  • (805) 687-7442
  • (805) 687-7400

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How to Contact Carbon2Cobalt?

Most Popular Number:

(805) 687-7442
Total calls: 34 Issues resolved: 5 Last call: Jan 2, 2024

The Carbon2Cobalt phone number for general information is 1-805-687-7400. You can call this helpline to learn more about the company or request additional details about its products. The customer care advisors are ready to answer your questions about the quality, price, size, and availability of the item you are interested in and help you place an order Monday to Friday from 9 a.m. to 6 p.m. ET. To reach the Carbon2Cobalt customer service team, call 1-805-687-7442 Monday to Friday between 8 a.m. and 9 p.m. and Saturday from 9 a.m. to 6 p.m. ET. The same number can be used to track an order or purchase a Gift Card.

The Carbon2Cobalt contact email for customer service inquiries is service@carbon2cobalt.com. You can use this address for information requests if you want to learn more about the company’s products. You can also email your concerns, complaints, and compliments to the customer care team, as well as discuss returns, exchanges, and refunds with the company’s representatives using this contact. If you need to update or cancel your order, you can send your request to the Help Center via email as well. Customers who wish to opt out of marketing email should notify support using the mentioned address. The Privacy Policy questions can be sent to legal@carbon2cobalt.com.

You can visit www.carbon2cobalt.com to get in touch with customer service. Click the Chat tab at the bottom of the homepage and enter your contact info to start the conversation. Describe your issue, and the support agent will provide information and find ways to resolve your problem. The live customer care operators are available via chat Monday to Friday from 9 a.m. to 6 p.m. ET. If you want to track your order, click the Order Status button in the top right corner of the main page and follow the prompts. Alternatively, you can click the email link from the Contact Us page to message your inquiry to the Help Center.

Carbon2Cobalt Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Carbon2Cobalt Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Carbon2Cobalt is 8056877442. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Friday.

  • Be prepared for the call as Carbon2Cobalt may ask you for the following information to identify you as a customer: email or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Carbon2Cobalt Website:

Carbon2Cobalt Help Center:

Corporate Office Address:

1740 Jones Way
Oxnard, CA 93033
USA

Carbon2Cobalt Rating Based on 7 Reviews

Rating details

1.8
more details
Product or Service Quality
Customer service
Value for money
Warranty

Rating stats

Rating trend

Summary of Carbon2Cobalt Customer Service Calls

39 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Carbon2Cobalt?

Return/ Replace Question:

  • “Return”
  • “A return for exchange”

Request for Information Question:

  • “Help with order”
  • “Checking to see if you received my return”

Shipping and Delivery Question:

  • “Forgot free shipping code”
  • “Delivery”
  • “Have not received reimbursement from 2 shirts mailed back.”

Refund Question:

  • “Refund not received”

Cards Question:

  • “My card is not being accepted”

Payments and Charges Question:

  • “Miss placed sales magazine, and need my promo code for my order”

Other Question:

  • “About notification of purchase”
  • “Order catalogue”
  • “Place order”

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