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Contact Caracole Customer Service

Caracole Phone Numbers and Emails

Toll-Free Number:

  • (800) 468-8730
Call customer service
Send Message

Customer Service:

  • (404) 749-4751
    Atlanta AmericasMart, Building 1, Suite 14-C-6 240 Peachtree St NW, Atlanta, GA, 30303

Sales/reservations:

  • (844) 389-5200

Caracole Emails:

Claims
Claims Outside the Continental United States
Customer Service
For Atlanta Customers
Sales/ Reservations
Is this your business?

Caracole Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Caracole is 8004688730. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Thursday, while the shortest are on Wednesday and Saturday.

  • People call Caracole mainly because of request for information, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Caracole Website:

Caracole Help Center:

Corporate Office Address:

Caracole Inc
4200, Tudor Lane
Greensboro, North Carolina 27410
United States

Other Info (opening hours):

Hours of Operation (Corporate Office):

Monday - Friday: 8:30AM-5:30PM (EST)


Hours of Operation (Atlanta):

Monday-Friday: 9:00AM-5:00PM (EST)

More contact details

Fax:

(800) 848-8930

Caracole Rating Based on 2 Reviews

Rating details

1.8
more details
Exchange, Refund and Cancellation Policy
Customer service
Product or Service Quality
Delivery Service

Rating stats

Rating trend

Summary of Caracole Customer Service Calls

15 TOTAL
CALLS
00:00 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Caracole?

Shipping and Delivery Question:

  • “Bought decent proposal king bed. It said that you don't need a box spring. Delivery company putting it together said there are not enough slats to hold a mattress.”
  • “Size of sectional curve deep retreat”

Request for Information Question:

  • “Would like information on some of your suite dream beds”
  • “Question on color paint”

Product/ Service Question:

  • “New purchase issues”

Return/ Replace Question:

  • “Replacement”

Other Question:

  • “Bed part”
  • “Fix my bedroom furniture,,, open the door”
  • “Need part”

Compare Caracole Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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