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Contact Caracole Customer Service

Caracole Phone Numbers and Emails

Toll-Free Number:

  • (800) 468-8730
Call customer service
Send Message

Customer Service:

  • (404) 749-4751
    Atlanta AmericasMart, Building 1, Suite 14-C-6 240 Peachtree St NW, Atlanta, GA, 30303

Sales/reservations:

  • (844) 389-5200

Caracole Emails:

Claims
Claims Outside the Continental United States
Customer Service
For Atlanta Customers
Sales/ Reservations
Is this your business?

Caracole Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Caracole is 8004688730. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Thursday, while the shortest are on Wednesday and Saturday.

  • People call Caracole mainly because of request for information, return/ replace, shipping and delivery.

PissedConsumer Club

Contact Information

Caracole Website:

Caracole Help Center:

Corporate Office Address:

Caracole Inc
4200, Tudor Lane
Greensboro, North Carolina 27410
United States

Other Info (opening hours):

Hours of Operation (Corporate Office):

Monday - Friday: 8:30AM-5:30PM (EST)


Hours of Operation (Atlanta):

Monday-Friday: 9:00AM-5:00PM (EST)

More contact details

Fax:

(800) 848-8930

Caracole Rating Based on 2 Reviews

Rating details

1.8
more details
Customer service
Warranty
Delivery Service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Caracole Customer Service Calls

15 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Caracole?

Shipping and Delivery Question:

  • “Bought decent proposal king bed. It said that you don't need a box spring. Delivery company putting it together said there are not enough slats to hold a mattress.”
  • “Size of sectional curve deep retreat”

Request for Information Question:

  • “Would like information on some of your suite dream beds”
  • “Question on color paint”

Return/ Replace Question:

  • “Replacement”

Other Question:

  • “Bed part”
  • “Fix my bedroom furniture,,, open the door”
  • “New purchase issues”

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