Contact Caracole Customer Service
How to Reach a Person at Caracole
Verified Contact Information
Toll-Free Number:
-
1-800-468-8730
Customer Service:
-
1-404-749-4751Atlanta AmericasMart, Building 1, Suite 14-C-6 240 Peachtree St NW, Atlanta, GA, 30303
Sales/ Reservations:
-
1-844-389-5200
Claims:
intlclaims@caracole.com
Claims Outside the Continental United States
claims@caracole.com
Customer Service:
atlantashowroom@caracole.com
For Atlanta Customers
Sales/ Reservations:
Caracole Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Caracole Phone Number
1 (800) 468-8730
Most Popular Caracole Email Address
info@caracole.com
Issue Resolution Rate
Low (20% reported full resolution)
Contact Method Distribution
94% phone, 6% email
Common Reasons for Contact
Request for information, return/ replace, shipping and delivery
Caracole Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Caracole Phone Number | 1 (800) 468-8730 |
| Most Popular Caracole Email Address | info@caracole.com |
| Issue Resolution Rate | Low (20% reported full resolution) |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Request for information, return/ replace, shipping and delivery |
Contact Information
Caracole Website:
Caracole Help Center:
Corporate Office Address:
Caracole Inc
4200, Tudor Lane
Greensboro,
North Carolina
27410
United States
Other Info (opening hours):
Hours of Operation (Corporate Office):
Monday - Friday: 8:30AM-5:30PM (EST)
Hours of Operation (Atlanta):
Monday-Friday: 9:00AM-5:00PM (EST)
Fax:
(800) 848-8930
Summary of Caracole Customer Service Calls
15
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
20%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Caracole?
Shipping and Delivery Question:
- “Bought decent proposal king bed. It said that you don't need a box spring. Delivery company putting it together said there are not enough slats to hold a mattress.”
- “Size of sectional curve deep retreat”
Request for Information Question:
- “Would like information on some of your suite dream beds”
- “Question on color paint”
Product/ Service Question:
- “New purchase issues”
Return/ Replace Question:
- “Replacement”
Other Question:
- “Bed part”
- “Fix my bedroom furniture,,, open the door”
- “Need part”
Compare Caracole Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Unlimited Furniture Customer Service
Caracole