Car Wash USA -- Where the Customer is Always Wrong
Rarely have I encountered a business that cares so little about its customer's satisfaction.The main reason that my wife and I have taken our cars there is convenience -- it is the closest car wash to our home.
However, we have both had very bad experiences dealing with them. In terms of quality of car washing, they are poor to mediocre. If are will to accept their shoddy workmanship without complaint, then everything will go smoothly for you. However, if you make any complaint, they turn hostile, accuse you of lying and refuse to do anything to accommodate your concerns.
For instance, I recently brought my car in and paid for their best wash -- "The Ultimate." As it was going through the automated wash, I noticed that there was no soap at the initial wash phase. I immediately told the cashier and he told me to tell the manager at the end if my car wasn't clean. After they were done, I looked at my vehicle and it was still filthy. I told the manager what I had observed and his response was "I don't believe you." Yes, he actually called me a liar to my face!
I then asked him if he could run it through the wash again.
He refused and just walked away.I will never go there again.
More Review Details
|Value for money|
|Product or Service Quality|
|Diversity of Products or Services|
What I liked
What I disliked
- Poor workmanship and terrible customer service
You May Also Like
- "PARK 'N FLY Confirmation Number: P1958528My reservation was for: Cleveland - PARK 'N FLYAddress: 19000 Snow Road, Cleveland, OH 44142 Phone: (216) 267-3665Departure Date: Saturday, March 23, 2013 at..."
- "MY NAME IS MICHAEL LEISING AND 10 MONTHS AGO I BOUGHT A BRAND NEW CLASS A FOREST RIVER RV. FROM THE MOMENT WE TOOK POSESSION OF THIS RV IT HAS..."
- "I went in on a routine oil change on August 3,2015 for my 2012 malibu .Days later I started smelling oil/gas through my vents while driving.several weeks went by the..."
- "You know, there are good website hosting companies out there, there are average, there are bad... and then there are outright thieves. I am not talking about the: "Oh, they..."
- "A caution to anyone shipping UPS. When you take your packages to a UPS store be sure to stand there and read EVERY LINE of the paper they give you...."
- "Looking for teaching jobs in Vietnam? Don't go to Thai Binh Duong or Thái Bình Dương center. They stand for broken promises, take money from teachers without telling, lying about..."
- "Dropped my car off to have battery replaced after one week of buying it. Left car over night. Someone attempt to break into it. Now Fread Bean is trying to..."
- "Pictures below are of "fresh green bananas", an $8 bouquet of dead and broken flowers and bleach stains on my carpet. New Peapod user and had the same complaint as..."