Contact Capital Rx Customer Service

The company's official website features six department-specific emails for various purposes. Users requesting help with general or technical issues can contact the customer care team at support@cap-rx.com. To report FWA, write to fwa@cap-rx.com during office hours. Those consulting for compliance inquiries can use compliance@cap-rx.com to reach the relevant department. Consumers with privacy inquiries can contact Capital RX customer service at privacy@cap-rx.com. For other legal concerns, consult the respective department at legal@cap-rx.com. Lastly, users with a marketing inquiry can submit it to the media department via marketing@cap-rx.com and expect the agent to respond within a few hours.

Consumers who wish to consult the company agents in person can visit the Capital RX headquarters at 228 Park Avenue South, Suite 87234, New York, New York 10003, United States. That is especially recommended for those with complex issues or complaints regarding the company’s services. Users can also report confidential and sensitive matters via mail if visiting the Capital RX address is difficult. However, in urgent cases, calling and emailing are the most preferred options.

The company's official website features a member portal with various options for information and assistance. Registered clients can log in to this portal to conveniently manage their accounts, view benefits, and submit inquiries directly to Capital RX customer service. Those who do not have an account on the website can sign up for one or reach the agents via LinkedIn for quick assistance. You can also follow Capital RX on YouTube to receive the latest updates regularly.