Contact Capital Group Customer Service

The Capital Group email address for general information is rkdirect@capitalgroup.com. Do you need assistance with an e-crime case? Send a message to ecrime@capgroup.com to get help. Users who have issues with the Capital Group website should send their issues to web_accessibility_feedback@capgroup.com. Those who have employment fraud issues and urgently need to contact the HR department should send their emails to employmentfraud@capgroup.com.

The corporate headquarters is located in Indiana. The Capital Group address for the head branch is 12711 N. Meridian St., Carmel, Indiana 46032-9181, United States. If you need to send a letter to the company, direct it to P.O. Box 6040, Indianapolis, IN 46206-6040 or P.O. Box 6014, Indianapolis, IN 46206-6014.

The Capital Group hours of operation are between 8 a.m. and 5 p.m. The office is open Monday through Friday, and you can schedule an appointment if you need a live conversation with a company representative. Please be aware that during major holidays, the usual operation hours may change.

Currently, the Capital Group website doesn’t offer any options for contacting the company. However, all inquiries can be addressed by phone or sent via email. To get updated on the latest company news, you can follow the corporation on LinkedIn, YouTube, or Instagram. The links to the company’s social media accounts are published at the bottom right of any website page.