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Contact Capital Bikeshare Customer Service

How to Reach a Person at Capital Bikeshare

Verified Contact Information

Toll-Free Number:

  • 1-877-430-2453
Call Now
Send Message

Customer Service:

customerservice@capitalbikeshare.com

Media:

media@capitalbikeshare.com

Capital Bikeshare Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Capital Bikeshare Phone Number
1 (877) 430-2453
Average Hold Time
00:00:40
Average Calls duration
5 minutes
Capital Bikeshare Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
View full overview

How to Contact Capital Bikeshare?

The Capital Bikeshare customer service phone number is 877-430-2453. This is the telephone number to contact the company specialists. You can use the line to communicate about membership conditions and bike usage rules. To book the ride, please use the online options.

The Capital Bikeshare email address is customerservice@capitalbikeshare.com. This is the email address of our support team, which you can use to report any issues with the bike or other purchased services. You can attach files and documents to the letter to support your request for Capital Bikeshare customer service consideration. The marketing team's email address is media@capitalbikeshare.com.

The Capital Bikeshare address is Washington, D.C., United States. This is the location of the Capital Bikeshare headquarters, where the key specialists and developers of routes are housed. The company offers services in 7 states of the USA. You can rent a bike from any of them.

Capital Bikeshare hours are Monday through Friday from 9 a.m. to 8 p.m. EST. The renting services are available on weekends from 8 a.m. to 9 p.m. EST. Clients can use some of the contact methods, like online chat and email, regardless of the operation time. Business hours can change during national holidays.

Can I Contact Capital Bikeshare Support Online?
The Capital Bikeshare website is the platform where you can find information about the services, types of bikes, and different routes or pricing plans. The site can be used when you need it. You can book some services using the portal. Click the Join tab to become part of the community and log in later to review the offers. You can choose the language of communication on the top right side of the screen.

PissedConsumer Club

Contact Information

Capital Bikeshare Website:

Capital Bikeshare Help Center:

Corporate Office Address:

Capital Bikeshare
Washington, District Of Columbia
United States

Why Customers Call Capital Bikeshare?

Top Reasons of Customers Calls

  • Account 50%
  • Customer Inquiries & Issues 50%

Account

50%
  • "bike wont unlock"
  • "Forgot docking"

Customer Inquiries & Issues

50%
  • "You shut down my wife's electric so we can not get home"
  • "Abandoned bike"

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