Contact Capezio Customer Service

To email Capezio customer service, use one of the following addresses depending on the reason for consultation. Those intending to reach the company headquarters for customer service can write to info@capezio.com. For inquiries about custom order shoes, use pointeshoeorders@capezio.com to reach the appropriate department. Consumers with other issues and concerns can email theatricalorders@capezio.com during Capezio's hours. For wholesale inquiries, reach the relevant agent at customerservice@capezio.com. Clients in Europe can use eusales@capezio.com for similar purposes.

The Capezio headquarters, Ballet Makers, Inc., is located at One Campus Road, Totowa, New Jersey 07512, United States. Customers with all issues and inquiries can visit this address for help. However, booking an appointment in the relevant department is necessary for efficient assistance upon arrival. Those unable to make it to the Capezio corporate office in person can send a letter for safe communication and better solutions to their problems.

Capezio customer service is available to assist users Monday through Friday, between 9:00 AM and 5:00 PM EST. Consulting between these times would always ensure quick responses, regardless of the means. However, provide all the relevant details to ensure effective solutions to their problems. Those seeking to consult outside the Capezio hours can email their queries and concerns or browse the featured information on the company website for self-help.

To reach the company's agents online, open the Capezio website in your browser and click "Contact" on the homepage. On the next page, please complete the form by providing your name, email address, phone number, reason for contact (e.g., Products, Site Issues, Marketing, Other), and a detailed message. Once done, click Send Message to relay it to Capezio customer service and expect a response within working hours. The company also maintains an active presence on social media platforms, including Facebook, Instagram, TikTok, LinkedIn, Pinterest, and YouTube, which users can follow for a better experience. Those with general queries can benefit from the detailed information on shipping policies, returning products, and size charts on the Help Centre page.