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Contact CAP Barbell Customer Service

CAP Barbell Phone Numbers and Emails

Toll-Free Number:

  • (800) 225-0505
Call customer service

Customer Service:

  • (877) 227-0955
    Parts/Warranty/Service

CAP Barbell Email:

Customer Service
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How to Contact CAP Barbell?

Most Popular Number:

(800) 225-0505
Total calls: 18 Last call: Apr 3, 2025
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PissedConsumer Reporter

The Cap Barbell customer service team is available at the following number: 1-877-227-0955. This is the main line where you can receive customer service regarding purchased products, ask about parts, or resolve warranty matters. You can also contact Cap Barbell at 1-800-225-0505.

If you used to resolve all matters in writing, send a letter with your questions related to the company products, parts, warranty, or other issues to the following Cap Barbell email: customerservice@capbarbell.com. Be sure to describe your request in details in the body of the letter. It will help the company manager to better understand what kind of answers to provide you.

The Cap Barbell headquarters is located in the United States at Houston, Texas 77042. This is the central place where key company departments are concentrated. You can meet with the specialists to discuss cooperation or other matters face-to-face. If you have correspondence, send it to the Cap Barbell corporate office at the following mailing address: CAP Barbell P.O. Box 42213 Houston, Texas 77242-2213, United States.

Cap Barbell customer service specialists accept appeals regarding any matters Monday through Friday during the following business hours: from 8:30 a.m. to 5 p.m. This schedule is designed keeping in mind the CST time zone.

Clicking on “1-800-225-0505” in the lower-left corner is the quickest way to contact the Cap Barbell representative via the official company website. Use such a way of communication if you have urgent matters you need to resolve in real time. If you have time to wait for a response from the Cap Barbell customer service specialist, follow “Customer Service” in the “INFORMATION” block at the bottom menu, and fill out a contact form on a separate page.

CAP Barbell Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    46% phone 54% email
  • The best email to contact CAP Barbell is customerservice@capbarbell.com.

  • The best phone number to call CAP Barbell is 8002250505. 69% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

View full overview ›
PissedConsumer Club

Contact Information

CAP Barbell Website:

CAP Barbell Help Center:

Corporate Office Address:

CAP Barbell
P.O. Box 42213
Houston, Texas 77242-2213
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 5:00pm (CST)

More contact details

CAP Barbell Rating Based on 6 Reviews

Rating details

2.8
more details
Price Affordability
Warranty
Advertised vs Delivered
Additional Fees

Rating stats

Rating trend

Summary of CAP Barbell Customer Service Calls

26 TOTAL
CALLS
01:32 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CAP Barbell?

Shipping and Delivery Question:

  • “Missing items”
  • “I ordered a 550lb chrome handle dumbbell set from Amazon, but it arrived with an extra set of 25lb dumbbells and did not come with any 10lb or 15lb dumbbell.”
  • “Delivery problem”

Product/ Service Question:

  • “Items weren’t Included in my purchase”
  • “Missing products”
  • “Detected product”

Return/ Replace Question:

  • “Need replacement part”
  • “Parts replacement”
  • “Want to purchase just replacement handle for adjustable 55lb barbell”

Account Question:

  • “Item wrong description. Need to verify”

Request for Information Question:

  • “Check on status of a replacement adjustable dumbbells”

Other Question:

  • “Rattling dumbell”
  • “Inquiring about Hex trap bar”
  • “Missing an item”

Compare CAP Barbell Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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