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Contact Canopy Customer Service

How to Reach a Person at Canopy

Verified Contact Information

Toll-Free Number:

  • 1-855-616-7305
Call Now
Send Message

Customer Service:

  • 1-801-358-3315
    App Support
  • 1-855-558-8407

Customer Service:

mobile@getcanopy.com
App Support
support@canopytax.com

Legal:

legal@www.getcanopy.com
support@www.getcanopy.com
events@www.getcanopy.com
cancel@www.getcanopy.com
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Canopy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Canopy Phone Number
1 (855) 616-7305
Average Calls duration
1 minute
Issue Resolution Rate
Low (14% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Activation/ cancellation, account, shipping and delivery
View full overview

How to Contact Canopy?

For resolving matters in real time, reach the Canopy customer service specialist at the following toll-free number: 855-558-8407. You can call there to report technical issues with Canopy’s accounting software, find out more about account management, or ask general questions about the company. If you have corporate or business matters that you would like to discuss with the company representative in real time, contact the Canopy office at 855-616-7305. It’s important to prepare your account information and specific details about your issue before you contact the Canopy manager to ensure a smooth and efficient resolution.

If you prefer to communicate in writing rather than by phone, Canopy provides the following email: support@getcanopy.com. This is the main address, where the company’s customer care team process general and customer-related inquiries. Regarding legal-related questions, direct them to legal@getcanopy.com. Emailing allows you to describe your issue in detail and attach documents if necessary, which can expedite the resolution process. Be sure to include your contact details for a quick response.

The Canopy headquarters is situated at 10355 S Jordan Gateway, Suite 500, in South Jordan, Utah, 84095, United States. This facility houses the teams responsible for driving the innovation and customer-centric services that Canopy is known for, including its development and executive teams. You can use the mentioned company address for business meetings or sending official correspondence.

The Canopy customer service team is ready to assist with any inquiries during the following business hours: Monday through Friday from 6 a.m. to 6 p.m. MST. Such a schedule applies to an online chat option. Regarding phone support, clarify business hours by emailing support@getcanopy.com. If you need assistance outside the mentioned hours, the company offers helpful resources on the “Support” page of the Canopy website, where you can find detailed answers to your questions.

The Canopy chat option is available in the lower-right corner of the “Support” page. To start communication with a virtual assistant, click on it. Such an action will open a separate small window. In it, choose “Messages” and click on the “Send us a message” button. Such an option is excellent for quick, specific inquiries if you prefer to communicate in real-time over phone calls. By choosing the Canopy support chat, make sure to have your account details handy for faster assistance.

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Contact Information

Canopy Website:

Canopy Help Center:

Corporate Office Address:

Canopy Inc.
10355 S Jordan Gateway, Suite 500
South Jordan, Utah 84095
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

More contact details

Why Customers Call Canopy?

Top Reasons of Customers Calls

  • Activation/ Cancellation 26%
  • Shipping and Delivery 17%
  • Customer Inquiries & Issues 17%
  • Account 13%
  • Product/ Service 13%
  • Request for Information 13%

Activation/ Cancellation

26%
  • "I need to cancel my subscription"
  • "I need to cancel this asap"
  • "Cancel order"

Shipping and Delivery

17%
  • "Received email notifying that my order has been shipped. I have not placed order with you and wish to speak to a representative and not AI"
  • "Missing order"
  • "Did not receive shower head system"

Customer Inquiries & Issues

17%
  • "Different reasons"
  • "adding a device"
  • "Canopy bedside humidifier not running on high level"

Account

13%
  • "My email address has changed"
  • "Can't access my account and never signed up"
  • "Subscription"

Product/ Service

13%
  • "Warranty"
  • "Product exchange"
  • "Canopy broke"

Request for Information

13%
  • "Speak to live agent"
  • "Get clarity and no response"
  • "Order status and membership"

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Frequently Asked Questions

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Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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