For resolving matters in real time, reach the Canopy customer service specialist at the following toll-free number: 855-558-8407. You can call there to report technical issues with Canopy’s accounting software, find out more about account management, or ask general questions about the company. If you have corporate or business matters that you would like to discuss with the company representative in real time, contact the Canopy office at 855-616-7305. It’s important to prepare your account information and specific details about your issue before you contact the Canopy manager to ensure a smooth and efficient resolution.
If you prefer to communicate in writing rather than by phone, Canopy provides the following email: support@getcanopy.com. This is the main address, where the company’s customer care team process general and customer-related inquiries. Regarding legal-related questions, direct them to legal@getcanopy.com. Emailing allows you to describe your issue in detail and attach documents if necessary, which can expedite the resolution process. Be sure to include your contact details for a quick response.
The Canopy headquarters is situated at 10355 S Jordan Gateway, Suite 500, in South Jordan, Utah, 84095, United States. This facility houses the teams responsible for driving the innovation and customer-centric services that Canopy is known for, including its development and executive teams. You can use the mentioned company address for business meetings or sending official correspondence.
The Canopy customer service team is ready to assist with any inquiries during the following business hours: Monday through Friday from 6 a.m. to 6 p.m. MST. Such a schedule applies to an online chat option. Regarding phone support, clarify business hours by emailing support@getcanopy.com. If you need assistance outside the mentioned hours, the company offers helpful resources on the “Support” page of the Canopy website, where you can find detailed answers to your questions.
The Canopy chat option is available in the lower-right corner of the “Support” page. To start communication with a virtual assistant, click on it. Such an action will open a separate small window. In it, choose “Messages” and click on the “Send us a message” button. Such an option is excellent for quick, specific inquiries if you prefer to communicate in real-time over phone calls. By choosing the Canopy support chat, make sure to have your account details handy for faster assistance.
