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Contact Cannabox Customer Service

Cannabox Phone Numbers and Emails

Customer Service Number:

  • (602) 300-3538
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Cannabox Emails:

Customer Service
General Info

Cannabox Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Cannabox is (602) 300-3538.

  • The longest wait times are on Monday and Wednesday, while the shortest are on Friday. The average call time is 1 minute.

  • People call Cannabox mainly because of activation/ cancellation, request for information, shipping and delivery.

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PissedConsumer Club

Contact Information

Cannabox Website:

Cannabox Help Center:

Corporate Office Address:

Cannabox
3150 E Camelback Rd
Phoenix, Arizona 85016
United States

Cannabox Rating Based on 11 Reviews

Rating details

1.4
more details
Customer service
Price Affordability
Product or Service Quality
Discounts and Special Offers

Rating stats

Rating trend

How Good is Cannabox's Customer Service?

Sam G Pbs
Sam G Pbs
Feels Disappointed | Oct 23, 2025

So far I'm not impressed with the lack of customer support.

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Jermy Qxn
Jermy Qxn
Feels Disappointed | Mar 13, 2024

My daughter canceled this service twice and you are still sending the product. Now she passed away and you are still sending the product and charged my account. I notified my bank on this issue. So you will be hearing from them

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Angala Vlw
Angala Vlw
Feels Disappointed | Sep 01, 2023

My cannabox was very disappointing. The items I received, were a lot less quality then anything I’ve ever received from Cannabox. My order was not filled 100% it didn’t have everything i ordered

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Glenis Rfy
Glenis Rfy
Feels Disappointed | May 18, 2023

I have never reached a living, breathing person. Left emails and called the number, but nothing. They keep taking money out of my bank account without permission. I need them to return MY money to my account.

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Summary of Cannabox Customer Service Calls

70 TOTAL
CALLS
00:47 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cannabox?

Shipping and Delivery Question:

  • “Never received May 2025 Box but was charged”
  • “My package hasn’t came at all”
  • “Location of my box”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel account”
  • “Cancel 1 order”

Request for Information Question:

  • “Concerned about the delivery of my box.”
  • “Inquiry”
  • “I need to find out what happened to my November box. I did not receive one.”

Payments and Charges Question:

  • “Was automatically charged ? Need a refund”
  • “Transactions”
  • “Update payment information”

Account Question:

  • “See if i still have my subscription”
  • “Started a subscription nothing arrived except lighter said everything arrived”
  • “Account”

Product/ Service Question:

  • “Purchase problems”
  • “Broken items”
  • “Multiple order errors”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Replacement bowl for mini spaceship bong”

Other Question:

  • “Because no one will answer my enails”
  • “Add apt # to order”
  • “Order not here”

Compare Cannabox Customer Service To

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