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Contact Canada Pooch Customer Service

Canada Pooch Phone Numbers and Emails

Toll-Free Number:

  • (800) 673-9344
Call customer service

Customer Service:

  • +1 647 344 9193

Canada Pooch Email:

Customer Service
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How to Contact Canada Pooch?

Most Popular Number:

(800) 673-9344
Total calls: 19 Last call: Feb 2, 2025
author avatar
PissedConsumer Reporter

To reach the Canada Pooch customer service manager regarding urgent matters by phone, dial the following number: 1-800-673-9344. This is the main line designed for questions about the company products, orders, delivery, etc. To make the communication process as fast as possible and answers from the Canada Pooch customer service specialist more meaningful, prepare all your questions in advance. Also, have the good's information such as its name, size, and color at hand during the communication with the manager.

For all matters related to the Canada Pooch company, use the following email: support@canadapooch.com. Send a letter with your questions about certain goods, your orders, privacy policy, etc. to the mentioned address.

The Canada Pooch head office is located in Canada at the following address: Canada Pooch Ltd. 170 Bedford Rd, Suite 300 Toronto, Ontario M5R 2K9 Canada. Marketing, operations, sales, finance, and other key departments are concentrated there. You can meet with certain specialists to discuss cooperation or other corporate-related matters there.

The company customer service team operates during the following business hours: Monday through Friday from 9 a.m. to 5 p.m. EST. Saturday and Sunday are days off. Before you call the main line, we recommend you recheck the company schedule, as it may change. The actual business hours are usually indicated on the “Contact Us” page. Click “Contact Us” at the bottom menu of the official company website to open it.

To get access to all ways of communication via the Canada Pooch official website, visit the “Contact Us” page we mentioned above. If you need to solve your matters immediately, click on the telephone number. Prefer communication with a virtual assistant? Click on the chat icon. If you have time to wait for a response, send a letter to the customer care manager by following the “support@canadapooch.com” hyperlink or filling out a contact form.

Canada Pooch Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Canada Pooch is 8006739344. 79% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday.

  • People call Canada Pooch mainly because of request for information, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Canada Pooch Website:

Canada Pooch Help Center:

Corporate Office Address:

Canada Pooch Ltd.
170 Bedford Rd, Suite 300
Toronto, Ontario M5R 2K9
Canada

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm EST

More contact details

Canada Pooch Rating Based on 5 Reviews

Rating details

1.3
more details
Customer service
Website
Price Affordability
Diversity of Products or Services

Rating stats

Rating trend

How Good is Canada Pooch's Customer Service?

Lecia F
Lecia F
Feels Disappointed | Feb 04, 2024

did not speak to real person.

Read full quote
jennifer n Lju
jennifer n Lju
Feels Disappointed | Dec 20, 2022

Lack of customer service cannot speak to any human being at all plus they have two numbers none of which can you leave a
Message or speak to someone their love chat is not working and when they answer you’re email it’s a generic
Message very disappointed years ago when I ordered with
My late dog they where so good with
Customer service and shipping
Now they are horrible

Read full quote

Summary of Canada Pooch Customer Service Calls

24 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Canada Pooch?

Shipping and Delivery Question:

  • “Have not received my order from a couple months ago”
  • “The coat size was done incorrectly”
  • “Missing Order”

Request for Information Question:

  • “Question about size and delivered snow suit”
  • “Need to know how to adjust straps on no pull dog harness”
  • “Find out best winter jacket for my French bulldog-- waterproof puffer or anothe I can't remember on your website”

Return/ Replace Question:

  • “Exchange”
  • “Cant Return m'y command”
  • “Return/Exchange”

Activation/ Cancellation Question:

  • “Cancel order”

Product/ Service Question:

  • “Order error”

Other Question:

  • “Dog boots”
  • “Need copon”
  • “Need boots with suspenders”

Compare Canada Pooch Customer Service To

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