Morgantown, West Virginia
Not resolved

I have lived here for 3 years now (big mistake).They *** over with miscellaneous charges like overages on utilities that can not be legitimized and random increases in reoccurring fees.

On top of that staff is extremely untrustworthy and rude. Office staff acts dumbfounded when it comes to solving problems. In addition maintenance is useless. The AC/Heat in my unit breaks at least 4 times a year like clockwork.

They took 11 days to fix my AC when it was 90+ degrees outside (I have a dog that isn't good with heat but they don't care). The AC unit above mine leaks through our ceiling and is causing mold and the staff refuses to do anything about it. On top of that our washing machine poured water on to our floor on 3 separate occasions, flooding the whole apartment. The maintenance people didn't help clean up water and kept claiming we were just "overfilling the washer with clothes".

It took them 6 months to come replace our floor.

Did I mention there is no emergency number to call when this happens?You just leave a message and hope they get it before your apartment falls apart.

Review #904591 is a subjective opinion of a user.

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Reason of Review / Monetary Loss Bad quality / Not specified
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