Contact CamelBak Customer Service

You can reach CamelBak customer service via one of the multiple emails, depending on the nature of your concern. For general inquiries regarding orders, products, shipping, and returns, email customerservice@camelbak.com. Those consulting for warranty-related issues within the United States can contact warranty@camelbak.com. For similar inquiries outside the United States, use internationalwarranty@camelbak.com to reach the agent during working hours. The CamelBak contact email, custom@camelbak.com, is for questions about custom bottle designs and orders. When emailing the company agent, provide all the relevant details of the issue and support it with additional proof if necessary.

The CamelBak headquarters, CamelBak Products LLC, is in California at 2000 S McDowell Ste 200, Petaluma, California 94954, United States. Customers unable to resolve their problems online can visit this address for better assistance during working hours. When arriving at the corporate office, one must make an appointment in the relevant department over the phone beforehand for convenience. You can also reach CamelBak support via written correspondence and expect your issues to be resolved within a few days or weeks. If quicker responses are needed, calling or emailing would be best.

Users can complete the form on the CamelBak website to consult with company agents online. The form is available on the Contact Us page and is best for various inquiries, including product questions, order issues, warranty claims, media, and custom bottle requests. Clients with other general queries and concerns can benefit from the FAQs, policy details, and other helpful information on the website at any time.