Review about Calvin Klein Purse from Baltimore, Maryland

28 of 45 Calvin Klein reviews

My husband bought me a purse from the Calvin Klein outlets in Hagerstown, Maryland and I've only had the purse 6 months and the straps are falling apart and customer service basically told me there's nothing they can do about it

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Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy

Reason of review:
Damaged or defective
Product or service
Calvin Klein Purse
Review category
Footwear and Clothing
review #768622

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28 of 45 Calvin Klein reviews

Jan 11 #1269459 Pikesville, Maryland, United States

I'm dealing with a similar problem and no one seems to have a remedy. The purchase was from a well known Department store in Towson. Hook hardware that is suppose to secure straps is not holding. I wonder if Calvin Klein is aware that it's vendors are totally unavailable or unable to give customers with issues clear information on how to remedy problems with malfunctioning merchandise???? Is there anyone out there that have experienced a similar situation?

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Jan 28, 2016 #1102284

That's because it was bought from a clearance outlet, where all sales are final.

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