Very bad and slow service. If you bought a low-quality item, that you will take a refund the money for it very difficult and long.
The panties have very bad quality, they torn after 1-3 time of use (bought 4 pc).
I wrote about return on time (before 30 days) and sent the pictures. And I waited the answer approx. 3 weeks. The answer was: "We appreciate your response. Please accept our apologies as we were not able to deem the referenced items defective. It does not appear that any damage was due a to a manufacturing defect."
I asked to send me a copy of certificate the expert, who take it to see only the pictures))) And the last answer was "Unfortunately, your return request has been denied by our management team directly."
Is it a good service??? No, this is a very bad service. Your rights aren't respected and infringed by Calvin Klein company. And this is a serious reason will not buy items in this company.
More Review Details
|Value for money|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
- Reason of review:
- Bad quality
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Calvin Klein Underwear
- Review category
- Footwear and Clothing
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