Gloucester City, New Jersey
0 comments
Not resolved

 well I am on my 2nd Calvin Klein handbag after one fell apart after getting the first one as anniversary gift on July 8, 2015.dealt with customer service they sent me a gift card.

Related: Calvin Klein - Handle on handbag falling apart

So I purchased another handbag along with 2 other items; the handbag is the only thing that is falling apart at the zipper. I contacted the store I purchased it from was told to take it in, I took it in today,  found out not only did they NOT have another one like mine but I could've gotten the exact same kind different color was told just pay the difference. they wouldn't do an even trade, didn't offer me anything to fix the problem.

It's like they dont want to stand by their products or customers.the photo attached will show the handbag and the rip right at the zipper my husband's helping me show everyone

Review about: Poorly Manufactured Handbags.

Review #845509 is a subjective opinion of a user.

3.0
Value for money
Exchange, Refund and Cancellation Policy
Customer service
Price Affordability
Staff
Product or Service Quality
Discounts and Special Offers
Location
PRODUCT OR SERVICE Calvin Klein Handbag
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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