Caltric Phone Numbers and Emails

Toll-Free Number:

  • (888) 888-8217

Customer Service:

  • (818) 937-9701

Caltric Email:

Customer Service
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Contact Information

Caltric Website:

Caltric Help Center:

Corporate Office Address:

Caltric Inc.
12720 Wentworth St.
Arleta, California 91331
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00AM-4:00PM (PST)

More contact details

Caltric Rating Based on 21 Reviews

Rating details

1.4
more details
Value for money
Delivery Service
Price Affordability
Warranty

Rating stats

Rating trend

How Good is Caltric's Customer Service?

Ray M Yly
Ray M Yly
Feels Satisfied | Dec 07, 2023

It was my fault for putting the wrong shipping address. They handled it quickly and efficiently.

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Landon Ykq
Landon Ykq
Feels Disappointed | Sep 13, 2023

I am simply trying to buy a part
I've tried to find a way/ request a call back (15 different ways)
To speak with someone in your co to place an order
Apparently your company is run by your computer
Which doesn't understand/recognize a simple request for a live phone number

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December Uqk
December Uqk
Feels Disappointed | Aug 15, 2023

No problem yet still waiting on them to send me the right part back I told them if there were any money differences let me know

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Summary of Caltric Customer Service Calls

152 TOTAL
CALLS
01:23 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Caltric?

Shipping and Delivery Question:

  • “Wrong part”
  • “To verify size fit for raptor”
  • “Change the shipping address on my order”

Request for Information Question:

  • “Checking for starter for 20hp mercury boat motor”
  • “Ignition coil question”
  • “Have a question about a part”

Product/ Service Question:

  • “Product not finished”
  • “Want to buy a stator”
  • “Damage battery”

Return/ Replace Question:

  • “I need to exchange”
  • “Part has failed and it has a 12 months warranty. And I was needing to replace it with a new one”
  • “Return”

Refund Question:

  • “Refund”
  • “Need to no where to send starter that don't fit and I got one now so I need my money back when I send the starter in”

Cards Question:

  • “I ordered a part y'all took the money of my card but it haven't give me a tracking number”

Activation/ Cancellation Question:

  • “Cancel order”

Other Question:

  • “Parts”
  • “2007 polaris sportman 800 seat”
  • “Faulty parts”

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