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Contact CalPERS Customer Service

CalPERS Phone Numbers and Emails

Toll-Free Number:

  • (888) 225-7377
Call customer service
Send Message

Customer Service:

  • (916) 795-3000
    International Calls
  • (877) 249-7442
    TTY

Accessibility:

  • (916) 795-3675

Calpers Long-Term Care:

  • (800) 982-1775
    Current Participants
  • (800) 845-8427
    Employer Services
  • (800) 908-9119
    Prospective Applicants

Complaints/ Feedback:

  • (888) 330-5770
    Disability fraud

Contracts Management:

  • (916) 795-3020

Employer Response Team:

  • (800) 253-4594

Ethics Helpline:

  • (866) 294-9572
    TTY
  • (866) 513-4216

Headquarters:

  • (916) 795-3829

Human Resources Division:

  • (916) 795-3065

Jobs/ Career:

  • (916) 795-3400

Judges' And Legislators' Retirement Systems:

  • (916) 795-3688

Legislative Affairs Division:

  • (916) 795-3689

Media:

  • (916) 795-3055
    PR Inquiries

Small Business And Disabled Veteran Business Enterprise:

  • (916) 795-3847

State Social Security Administrator Program:

  • (916) 795-0810

Supplemental Income Plans:

  • (800) 696-3907
    Employer Services
  • (800) 260-0659
    Participant Line

CalPERS Emails:

Accessibility
Business Technical Support
Employer Technical Support Team
General Info
Ambassador Program, CERBT, Employer Response Team, Small Business and Disabled Veteran Business Enterprise, State Social Security Administrator Program
Headquarters
Media
PR Inquiries
calpersltc@univitahealth.com
CalPERS Long-Term Care
Is this your business?
More phone numbers and emails Less phone numbers and emails

CalPERS Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call CalPERS is 8882257377. 82% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Thursday.

  • Be prepared for the call as CalPERS may ask you for the following information to identify you as a customer: social security number, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

CalPERS Website:

CalPERS Help Center:

Corporate Office Address:

CalPERS
P.O. Box 942701 400 Q Street
Sacramento, California 94229-2701
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 5:00 pm


Additional Addresses:


10 River Park Place East, Suite 230

Fresno, CA 93720


Glendale Plaza

655 North Central Avenue, Suite 1400

Glendale, CA 91203


Orange Center Tower

500 North State College Boulevard, Suite 750

Orange, CA 92868


Lincoln Plaza East

400 Q Street, Room 1820

Sacramento, CA 95811


650 East Hospitality Lane, Suite 330

San Bernardino, CA 92408


7676 Hazard Center Drive, Suite 350

San Diego, CA 92108


181 Metro Drive, Suite 520

San Jose, CA 95110


Pacific Plaza

1340 Treat Boulevard, Suite 200

Walnut Creek, CA 94597


CalPERS Prefunding Programs

CERBT (OPEB)

P.O. Box 1494

Sacramento, CA 95812-1494


Survivor & Death Benefits:

P.O. Box 1652

Sacramento, CA 95812-1652


Disability Retirement:

P.O. Box 2796

Sacramento, CA 95812-2796


Employer Account Management Division

P.O. Box 942709

Sacramento, CA 94229-2709


Health Account Management Division

P.O. Box 942715

Sacramento, CA 94229-2715


Additional Fax:

Board of Administration: + (916) 795-3972

Contracts Management: +1 (916) 795-3379

Executive Office: +1 (916) 795-3410

Human Resources Division: +1 (916) 795-4001

More contact details

Fax:

+1 (800) 959-6545

CalPERS Rating Based on 4 Reviews

Rating details

3.9
more details
Website
Customer service
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of CalPERS Customer Service Calls

38 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CalPERS?

Request for Information Question:

  • “Question of re marry”
  • “To find out my checks”
  • “Information on cola”

Account Question:

  • “Number of my account change”
  • “Number of my account”

Product/ Service Question:

  • “Insurance reinstatement”
  • “Going.back to work part-time”
  • “Retirement paper work”

Shipping and Delivery Question:

  • “I have not received my Tax papers for 2024”
  • “Did not receive my check”

Payments and Charges Question:

  • “Change my direct deposit bank”

Return/ Replace Question:

  • “Address change”

Website/ Application Question:

  • “Retiremwnt date not posted on your site.”

Other Question:

  • “Deceased recipient”
  • “Beneficiary info”
  • “Moved out of state”

Compare CalPERS Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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