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Contact CalPERS Customer Service

CalPERS Phone Numbers and Emails

Toll-Free Number:

  • (888) 225-7377
Call customer service
Send Message

Customer Service:

  • (800) 982-1775
    Calpers Long-Term Care
  • (800) 908-9119
    Calpers Long-Term Care
  • (800) 845-8427
    Calpers Long-Term Care
  • (916) 795-3020
    Contracts Management
  • (866) 513-4216
    Ethics Helpline
  • (866) 294-9572
    Ethics Helpline
  • (916) 795-3000
    International Calls
  • (916) 795-3688
    Judges' And Legislators' Retirement Systems
  • (916) 795-3689
    Legislative Affairs Division
  • (916) 795-0810
    State Social Security Administrator Program
  • (800) 696-3907
    Supplemental Income Plans
  • (800) 260-0659
    Supplemental Income Plans
  • (877) 249-7442
    TTY

Accessibility:

  • (916) 795-3675

Business Customer Service:

  • (916) 795-3847
    Small Business And Disabled Veteran Business Enterprise

Complaints/ Feedback:

  • (888) 330-5770
    Disability fraud

Headquarters:

  • (916) 795-3829

Jobs/ Career:

  • (800) 253-4594
    Employer Response Team
  • (916) 795-3065
  • (916) 795-3400

Media:

  • (916) 795-3055
    PR Inquiries

CalPERS Emails:

Accessibility
Business Technical Support
Employer Technical Support Team
General Info
Ambassador Program, CERBT, Employer Response Team, Small Business and Disabled Veteran Business Enterprise, State Social Security Administrator Program
Headquarters
Media
PR Inquiries
calpersltc@univitahealth.com
CalPERS Long-Term Care

CalPERS Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call CalPERS is (888) 225-7377. 84% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Thursday. The average call time is 9 minutes.

  • Be prepared for the call as CalPERS may ask you for the following information to identify you as a customer: social security number, email or phone number.

View full overview ›

How to Contact CalPERS?

Most Popular Number:

(888) 225-7377
Total calls: 37 Issues resolved: 3 Last call: Feb 25, 2026

The CalPERS phone number is (888) 225-7377. If you are calling internationally, please dial (916) 795-3000. If you want to contact the employer services department, call (800) 845-8427. Current participants of the program can contact the company at (800) 982-1775 to address their inquiries.
CalPERS customer service representatives can provide you with information about retirement benefits, health and death benefits, retirement checks, taxes, and more.

The CalPERS email address for website accessibility issues is eeo@calpers.ca.gov. If you need to reach the CalPERS headquarters by email, send your message to board@calpers.ca.gov. Customers who need to contact the employer technical support team should send their emails to employer_technical_support@calpers.ca.gov.
Do you have media inquiries? Do you seek to contact the company’s PR team? Drop a line at calpers_pra@calpers.ca.gov or newsroom@calpers.ca.gov.

The CalPERS headquarters is based in Sacramento. CalPERS address for reaching out to the company offline is P.O. Box 942701 400 Q Street, Sacramento, California 94229-2701, United States. The organization also has numerous regional offices in other cities, and you can find information about office locations on the company’s website.

CalPERS hours of operation are Monday through Friday from 8 am to 5 pm. Please note that all offices are closed on state holidays. The CalPERS customer support team operates according to this schedule as well, and can be reached by phone and email.

If it’s more convenient for you, you can send a message to the company via an online form on the CalPERS website. To proceed, press the “Contact” button at the top of the page and select the “Questions, Comments & Complaints” option. After that, fill out an online form by providing the requested information. After the company looks into your question, one of the support agents will contact you back.

PissedConsumer Club

Contact Information

CalPERS Website:

CalPERS Help Center:

Corporate Office Address:

CalPERS
P.O. Box 942701 400 Q Street
Sacramento, California 94229-2701
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 5:00 pm


Additional Addresses:


10 River Park Place East, Suite 230

Fresno, CA 93720


Glendale Plaza

655 North Central Avenue, Suite 1400

Glendale, CA 91203


Orange Center Tower

500 North State College Boulevard, Suite 750

Orange, CA 92868


Lincoln Plaza East

400 Q Street, Room 1820

Sacramento, CA 95811


650 East Hospitality Lane, Suite 330

San Bernardino, CA 92408


7676 Hazard Center Drive, Suite 350

San Diego, CA 92108


181 Metro Drive, Suite 520

San Jose, CA 95110


Pacific Plaza

1340 Treat Boulevard, Suite 200

Walnut Creek, CA 94597


CalPERS Prefunding Programs

CERBT (OPEB)

P.O. Box 1494

Sacramento, CA 95812-1494


Survivor & Death Benefits:

P.O. Box 1652

Sacramento, CA 95812-1652


Disability Retirement:

P.O. Box 2796

Sacramento, CA 95812-2796


Employer Account Management Division

P.O. Box 942709

Sacramento, CA 94229-2709


Health Account Management Division

P.O. Box 942715

Sacramento, CA 94229-2715


Additional Fax:

Board of Administration: + (916) 795-3972

Contracts Management: +1 (916) 795-3379

Executive Office: +1 (916) 795-3410

Human Resources Division: +1 (916) 795-4001

More contact details

Fax:

+1 (800) 959-6545

CalPERS Rating Based on 2 Reviews

Rating details

5.0
more details
Website
Customer service
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of CalPERS Customer Service Calls

44 TOTAL
CALLS
09:14 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CalPERS?

Request for Information Question:

  • “Update mailing address”
  • “Question of re marry”
  • “To find out my checks”

Account Question:

  • “Trying to access if I have an account”
  • “Register account”
  • “Number of my account change”

Shipping and Delivery Question:

  • “I haven't received my 1099 form for filing my taxes”
  • “I have not received my Tax papers for 2024”
  • “Did not receive my check”

Product/ Service Question:

  • “Insurance reinstatement”
  • “Going.back to work part-time”
  • “Retirement paper work”

Payments and Charges Question:

  • “Change my direct deposit bank”

Return/ Replace Question:

  • “Address change”

Website/ Application Question:

  • “Retiremwnt date not posted on your site.”

Other Question:

  • “Verificaciones of income statement”
  • “Deceased recipient”
  • “Beneficiary info”

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