Contact CalOptima Customer Service
CalOptima Phone Numbers and Emails
Toll-Free Number:
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(888) 587-8088Members of Medi-Cal
Customer Service:
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(855) 785-2584Members and Business PACE
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(714) 468-1100Members and Business PACE (Local Number)
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(855) 705-8823Members of OneCare
CalOptima Emails:
CalOptima Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call CalOptima is 8885878088. 83% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Tuesday and Saturday. The average call time is 4 minutes.
People call CalOptima mainly because of request for information, activation/ cancellation, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call CalOptima is 8885878088. 83% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Tuesday and Saturday. The average call time is 4 minutes.
People call CalOptima mainly because of request for information, activation/ cancellation, shipping and delivery.
The best email to contact CalOptima is providerservicesinbox@caloptima.org. 100% of customers use this email address to address their issues and concerns.
Contact Information
CalOptima Website:
CalOptima Help Center:
Corporate Office Address:
Other Info (opening hours):
Office Hours:
Monday - Friday: 8:00am - 5:00pm
Other Locations:
PACE Center
13300 Garden Grove Blvd.
Garden Grove, CA 92843
Summary of CalOptima Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CalOptima?
Request for Information Question:
- “Assistance with furniture”
- “Homeless assistance”
Account Question:
- “I was hoping I could speak with somebody and accounts payable I'm not quite sure if that's the correct department I'm calling you in regards to a personal injury lawsuit that has taken place with me and it's been three four months now since the accid”
Return/ Replace Question:
- “I need to get my sons IDnumber and a replacement card”
Employment Question:
- “They keep sending me to the wrong Doctors. This has been happenings for the last 6 months. There not doing there jobs they are being L A Z Y. They need to get to the program. Or get out of that field.... we all need to be more compassionate & help o”
Shipping and Delivery Question:
- “Lost item in vehicle”
Activation/ Cancellation Question:
- “Activate my membership”
Payments and Charges Question:
- “I have a billing issue”
Other Question:
- “Benefits”
Compare CalOptima Customer Service To
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