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Contact Call Federal Credit Union Customer Service

How to Reach a Person at Call Federal Credit Union

Verified Contact Information

Toll-Free Number:

  • 1-800-796-2328
    Member Services
Call customer service

Customer Service:

  • 1-800-992-3808
    Activate Debit Card/Change Debit Card PIN
  • 1-800-877-8021
    BillPay and Zelle Customer Service
  • 1-571-325-3383
    International Visa Credit Card Assistance
  • 1-866-333-9337
    International Visa Debit Activation
  • 1-973-682-2652
    International Visa Debit Lost/Stolen
  • 1-866-643-1258
    Issues with Visa Credit Cards - Domestic
  • 1-800-472-3272
    Issues with Visa Debit Cards
  • 1-804-274-1200

Call Federal Credit Union Emails:

Customer Service
App Support
Send Message

How to Contact Call Federal Credit Union?

Most Popular Number:

(800) 796-2328
Member Services

The Call Federal Credit Union phone numbers are (804) 274-1200 and (800) 796-2328. Both lines are available to connect the contact center team regarding services for personal or business needs. If you have bill pay matters, discuss them with the dedicated specialist at (800) 877-8021. Need assistance with a Visa Debit card? Call (800) 472-3272. To activate a debit card or change PIN, dial (800) 992-3808. Need to report a lost or stolen debit card? Use one of the following Call Federal Credit Union contacts: (973) 682-2652 or (866) 333-9337 (international). Credit card assistance is provided at (866) 643-1258 and (571) 325-3383.

The Call Federal Credit Union email address is membernews@callfederal.org. This channel of communication is actively monitored by the customer support team regarding general inquiries. If you experience issues with the app usage, report them and ask for support at clientbrandedapp@fiserv.com. To receive detailed instructions, response, or resolution, be sure to add your name, email address, and a brief description of your matter in the body of the email.

The Call Federal Credit Union address, where the financial institution’s head office is based, is 4605 Commerce Rd. Richmond, Virginia 23234, United States. This is where financial operations, administrative functions, customer support, and other key operations are managed. If you need to send official correspondence, direct it to the main office.

Call Federal Credit Union hours when the customer support team operates are Monday, Tuesday, Thursday, and Friday from 8 a.m. to 5 p.m. On Wednesday, specialists are ready to assist you from 9 a.m. to 5 p.m. EST. Regarding phone lines processing card issues, including lost or stolen cards, they are available 24 hours a day, 7 days a week.

If you feel free to communicate with the Call Federal Credit Union customer service team online, such an option is available on the company’s home page. To speak with the customer support manager in real time, click on the telephone number in the bottom menu. Alternatively, you can follow one of the contacts for phone communication on the “Contact” page. There, you’ll also see a contact form which allows detailing your inquiry by indicating your name, email address, and other significant data, along with a detailed description of your matter in the appropriate field.

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Contact Information

Call Federal Credit Union Website:

Call Federal Credit Union Help Center:

Corporate Office Address:

Call Federal Credit Unionv
4605 Commerce Rd.
Richmond, Virginia 23234
United States

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