Contact California Franchise Tax Board Customer Service
California Franchise Tax Board Phone Numbers and Emails
Toll-Free Number:
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(800) 852-5711
Customer Service:
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(800) 338-0505Automated Help
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(800) 735-2929California Relay Service
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(916) 845-4064Court-ordered Debt (COD)
California Franchise Tax Board Emails:
California Franchise Tax Board Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
California Franchise Tax Board Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call California Franchise Tax Board is 8008525711. 70% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Tuesday, while the shortest are on Friday. The average call time is 7 minutes.
People call California Franchise Tax Board mainly because of request for information, product/ service, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
California Franchise Tax Board Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call California Franchise Tax Board is 8008525711. 70% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Tuesday, while the shortest are on Friday. The average call time is 7 minutes.
People call California Franchise Tax Board mainly because of request for information, product/ service, payments and charges.
18% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact California Franchise Tax Board is ftbadvocate@ftb.ca.gov. 75% of customers use this email address to address their issues and concerns.
How to Contact California Franchise Tax Board?
Most Popular Number:
| Total calls: 14 | Issue resolved: 1 | Last call: Feb 3, 2026 |
Contact Information
California Franchise Tax Board Website:
California Franchise Tax Board Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00AM-5:00PM
Summary of California Franchise Tax Board Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call California Franchise Tax Board?
Request for Information Question:
- “Speak with Mohini”
- “Status of my stimulus”
- “Would like to know if they receive my check I mailed it a month ago and it has not cleared”
Payments and Charges Question:
- “Amount owing”
- “Payments”
Refund Question:
- “Lost refund check”
- “Refund sent to closed account how long will it take to release in the mail”
Account Question:
- “Tax deducted from my account without approval”
- “To gong out the balance that I owe”
Product/ Service Question:
- “Reissue of my Golden State Stimulus 2 check that's expired”
- “Technical difficulty”
Employment Question:
- “W4 sent in to be replaced by you and I need your assistance”
Other Question:
- “Regarding my business tax and I got a letter”
- “Tax levy”
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