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Contact California Casualty Customer Service

California Casualty Phone Numbers and Emails

Toll-Free Number:

  • (866) 680-5143
    Purchasing a Policy or Requesting a Quote
Call customer service

Customer Service:

  • (800) 331-7350
    Towing and Roadside Assistance
  • (800) 800-9410
  • (844) 854-7265

Report Fraud:

  • (800) 842-5848

Legal:

  • (800) 542-9390
    Privacy Inquiries

Technical Support:

  • (877) 525-7618
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How to Contact California Casualty?

Most Popular Number:

(866) 680-5143
Purchasing a Policy or Requesting a Quote

The California Casualty phone number is (866) 680-5143. Call this line to purchase a policy or request a quote. If you need towing and roadside assistance, contact the company at (800) 331-7350. The phone number for reporting fraud is (800) 842-5848. Professional California Casualty support agents can also advise you on auto and home protection plans, give you details about available insurance solutions, address your payment issues, and provide assistance with other consumer inquiries.

While there is no California Casualty email address for consumer assistance, customers can get in touch with the support team via the company’s website. You can chat with a live support agent or message the company on one of the social media platforms, such as LinkedIn, X, Facebook, and Instagram. For time-sensitive issues, the best option is to contact the company by phone.

The corporate headquarters is located in California. The California Casualty address for the main office is California Casualty, 1875 S. Grant Street, San Mateo, California 94402, United States. If you need to contact the company offline, send your correspondence to P.O. Box 39700, Colorado Springs, CO 80949-9700. If you need to forward a claim by post, send it to P.O. Box 29171, Shawnee Mission, KS 66201.

California Casualty's customer service line is open Monday through Thursday from 7 am to 7 pm PST. On Friday, the line operates between 7 am and 5 pm PST, while on Saturdays, the hours are between 9 am and 1.30 pm PST. The website support team is available Monday through Thursday from 7 am to 7 pm PST and from 7 am to 5 pm PST on Fridays.

Contacting the support team via the California Casualty live chat is very easy. All you need to do is go to the “Contact Us” page and press the message icon in the bottom right corner of the page. Then, choose the “Messages” option in the pop-up window and click on the “Ask a question” button. Even if the support agents are not available, one of them will answer your question once they are back online.

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Contact Information

California Casualty Website:

California Casualty Help Center:

Corporate Office Address:

California Casualty
1875 S. Grant Street
San Mateo, California 94402
United States

Other Info (opening hours):

Hours:

Monday – Friday: 6:00am - 6:00pm PT

Saturday: 8:00am - 1:00pm PT


Mailing Addresses:

Customer Care and Sales

P.O. Box 39700

Colorado Springs, CO 80949-9700


Claims

P.O. Box 29171

Shawnee Mission, KS 66201


Mail Payment

P.O. Box 2108

Omaha, NE 68103-2108



Additional Fax Numbers:

Sales +1.866.610.1068

Claims +1.800.229.3094

Loss Payee/Mortgagee +1.888.206.3081


Other Locations:

5651 W. Talavi Blvd. Ste. #100

Glendale, AZ 85306


1650 Telstar Drive

Colorado Springs, CO 80920


4000 W. 114th Street Ste. #300

Leawood, KS 66211

More contact details

Fax:

+1 (888) 206 3083

Summary of California Casualty Customer Service Calls

5 TOTAL
CALLS
01:19 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call California Casualty?

Product/ Service Question:

  • “Mothers Life Insurance Policy”
  • “Close policy on my Buick”

Activation/ Cancellation Question:

  • “To cancel a policy on my 2018 KIA Sportage”

Other Question:

  • “New vehicle”

Compare California Casualty Customer Service To

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