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Contact Cali Bamboo Customer Service

How to Reach a Person at Cali Bamboo

Verified Contact Information

Toll-Free Number:

  • 1-888-788-2254
Call customer service
Send Message

Customer Service:

  • 1-888-788-2254 ext 2
    Help with an existing order

Cali Bamboo Emails:

Customer Service
Warranty
Jobs/ Career
Legal
Privacy Inquiries
Media
Sales/ Reservations

Cali Bamboo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Cali Bamboo Phone Number
1 (888) 788-2254
Average Hold Time
00:01:07
Average Calls duration
3 minutes
Most Popular Cali Bamboo Email Address
warrantyclaims@calibamboo.com
Cali Bamboo Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Cali Bamboo?

Most Popular Number:

(888) 788-2254
Total calls: 14 Issue resolved: 1 Last call: Mar 4, 2026

The company has published the toll-free number, 1-888-788-2254, to contact the customer care team for general inquiries and assistance. Users seeking help with an existing order can call Cali Bamboo customer service at 1-888-788-2254 ext 2, between business hours. Clients consulting the sales representatives can dial the published helpline Monday through Friday between 5:30 AM and 5:30 PM. The Cali Bamboo contact numbers are also active on Saturdays between 6:00 AM and 1:00 PM to efficiently assist customers. Those expecting a prompt response when contacting the support team must message or call between 7:00 AM and 5:00 PM from Monday to Friday.

Customers consulting the company representative for warranty issues can email warrantyclaims@calibamboo.com to contact the relevant department. Those with jobs and career-related inquiries can write to hr@calibamboo.com between Cali Bamboo customer service hours. The email privacy@calibamboo.com is published to contact the legal department for privacy inquiries. Users with media-related concerns can submit a request to media_relations@calibamboo.com. Lastly, the Cali Bamboo contact email, sales@calibamboo.com, is available to discuss matters regarding sales and reservations. To ensure an efficient response, be detailed when sharing the issue and submit a request during business hours.

Cali Bamboo's address for the company headquarters is Cali Bamboo, LLC, 6675 Mesa Ridge Rd, San Diego, California 92121, United States. Arriving at this address is best for matters that are difficult to resolve by phone or email. To ensure convenience when visiting, make an appointment in the department of your concern beforehand and arrive during business hours. Customers who are available to arrive at the Cali Bamboo location can also relay their concerns via mail. However, since it is time-consuming, it is not recommended for general and urgent matters.

PissedConsumer Club

Contact Information

Cali Bamboo Website:

Cali Bamboo Help Center:

Corporate Office Address:

Cali Bamboo, LLC
6675 Mesa Ridge Rd
San Diego, California 92121
United States

Other Info (opening hours):

Sales Hours:

Monday - Friday: 5:30am - 5:30pm

Saturday: 6:00am - 1:00pm


Support Hours:

Monday - Friday: 7:00am - 5:00pm

More contact details

Summary of Cali Bamboo Customer Service Calls

19 TOTAL
CALLS
03:00 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cali Bamboo?

Request for Information Question:

  • “Transition strip inquiry”
  • “Need to check on my order”
  • “To ask an important and urgent question”

Website/ Application Question:

  • “I installed Cali bamboo LVT two years ago, and for some reason all of a sudden I am having an issue with the ends of the tile coming unlocked from each other”
  • “Installation tips”

Product/ Service Question:

  • “Best product to use on the Cali bamboo flooring”
  • “Filing a complaint about flooring flaws.”

Return/ Replace Question:

  • “Return”

Shipping and Delivery Question:

  • “Shipping”

Other Question:

  • “Conversation with Jim Curtin”
  • “Lost oak flooring scratches”
  • “Flooring”

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