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Contact Cal Net Customer Service

How to Reach a Person at Cal Net

Verified Contact Information

Toll-Free Number:

  • 1-844-422-5638
Call Now
Send Message

Customer Service:

  • 1-209-543-1800
    Salida Office
  • 1-530-672-1078
    Shingle Springs Office
  • 1-209-728-1691
    Sonora Office
  • 1-844-325-3274
    Toll Free

Accounting/ Billing:

  • 1-530-672-1078 ext 104
  • 1-530-212-7591 ext 104

Sales/ Reservations:

  • 1-530-212-7591

Accounting/ Billing:

billing@corp.cal.net

Legal:

dmca@directcon.net
DMCA Inquiries

Sales/ Reservations:

sales@corp.cal.net
support@cal.net

Cal Net Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Cal Net Phone Number
1 (844) 422-5638
Average Calls duration
1 minute
Most Popular Cal Net Email Address
support@cal.net
Issue Resolution Rate
Low (14% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Staff, product/ service and request for information
View full overview

How to Contact Cal Net?

Most Popular Number:

(844) 422-5638
Total calls: 14 Last call: Mar 29, 2026

To reach the company agents for general inquiries, 1-844-422-5638 is the toll-free number active between business hours. For information and assistance from the company representatives in Shingle Springs, dial 1-530-672-1078. The Cal Net's phone number, 1-209-728-1691, is active to consult its branch in Sonora for queries and concerns. Cal Net support handles accounting and billing concerns at 1-530-672-1078 ext 104 and 1-530-212-7591 ext 104 between business hours. Lastly, those reaching out for sales and reservations can use 1-530-212-7591 to contact the relevant department. Calling ensures quick responses and is best for urgent matters requiring immediate assistance.

The company has published four department-specific emails. To reach the sales department for relevant purposes, write to sales@corp.cal.net. Those requesting general support can contact Cal Net customer service at support@cal.net. Users with billing concerns can submit a request for assistance to billing@corp.cal.net. Lastly, dmca@directcon.net is the Cal Net email to reach the legal department for DMCA inquiries. Users must note that emailing can be unsafe for sharing confidential and sensitive information and must not be preferred for that.

Cal Net support is available on weekdays between 8:00 AM and 6:00 PM. Consulting via any contact means between these hours would ensure efficient assistance. However, you should elaborate on the issue as much as possible to ensure effective responses to their requests. The opening times for the company office at 197A Mono Way, Sonora, CA, 95370, US, or 5462 Pirrone Road, Salida, CA 95368, US, might vary from the regular support hours and should be confirmed over the phone before the consultation.

To reach Cal Net customer service via the official website, click Contact Us on its homepage to find the published phone numbers, emails, and office addresses. Users can also complete an online form by providing their full name, email, phone number, city, state, zip code, and message. Once done, click Submit Request to relay the request to the company agents. If contacted between business hours, Cal Net support will respond efficiently to the request.

PissedConsumer Club

Contact Information

Cal Net Website:

Cal Net Help Center:

Corporate Office Address:

Cal.net, Inc.
P.O. Box 1041 4101 Wild Chaparral Drive
Shingle Springs, California 95682
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 6:00 pm


Additional Phones:

Sales: +1 (530)212-7591 Option 2

E-Mail Support: +1 (530)212-7591 Option 4

All OtherSupport: +1 (530)212-7591 Option 5


Additional Addresses:


Sonora Office:

197A Mono Way,

Sonora CA, 95370, US


Salida Office:

5462 Pirrone Road

Salida, CA 95368, US

More contact details

Fax:

+1 (530)672-8427

Summary of Cal Net Customer Service Calls

21 TOTAL
CALLS
00:31 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cal Net?

Product/ Service Question:

  • “Access NBA playoff options”
  • “Outages”
  • “No internet”

Staff Question:

  • “About tv service”
  • “No service”
  • “Service is ***”

Request for Information Question:

  • “Been calling since 12/22/25 for help , no internet.”
  • “Help signing in to my online account”

Return/ Replace Question:

  • “My roof access point is changing”

Account Question:

  • “Help signing in to my online account”

Other Question:

  • “Can't clear out webmail”
  • “I cannot clear my webmail.mlode spam and trash”
  • “Can't strean”

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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