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Contact Cal Net Customer Service

Cal Net Phone Numbers and Emails

Toll-Free Number:

  • (844) 422-5638
Call customer service
Send Message

Customer Service:

  • (209) 543-1800
    Salida Office
  • (530) 672-1078
    Shingle Springs Office
  • (209) 728-1691
    Sonora Office
  • (844) 325-3274
    Toll Free

Accounting/ Billing:

  • (530) 672-1078 ext 104
  • (530) 212-7591 ext 104

Sales/ Reservations:

  • (530) 212-7591

Cal Net Emails:

Accounting/ Billing
Customer Service
Legal
DMCA Inquiries
Sales/ Reservations
Is this your business?

How to Contact Cal Net?

Most Popular Number:

(844) 422-5638
Total calls: 11 Last call: Feb 26, 2024
author avatar
PissedConsumer Reporter

To reach the company agents for general inquiries, 1-844-422-5638 is the toll-free number active between business hours. For information and assistance from the company representatives in Shingle Springs, dial 1-530-672-1078. The Cal Net's phone number, 1-209-728-1691, is active to consult its branch in Sonora for queries and concerns. Cal Net support handles accounting and billing concerns at 1-530-672-1078 ext 104 and 1-530-212-7591 ext 104 between business hours. Lastly, those reaching out for sales and reservations can use 1-530-212-7591 to contact the relevant department. Calling ensures quick responses and is best for urgent matters requiring immediate assistance.

The company has published four department-specific emails. To reach the sales department for relevant purposes, write to sales@corp.cal.net. Those requesting general support can contact Cal Net customer service at support@corp.cal.net. Users with billing concerns can submit a request for assistance to billing@corp.cal.net. Lastly, dmca@directcon.net is the Cal Net email to reach the legal department for DMCA inquiries. Users must note that emailing can be unsafe for sharing confidential and sensitive information and must not be preferred for that.

Cal Net support is available on weekdays between 8:00 AM and 6:00 PM. Consulting via any contact means between these hours would ensure efficient assistance. However, you should elaborate on the issue as much as possible to ensure effective responses to their requests. The opening times for the company office at 197A Mono Way, Sonora, CA, 95370, US, or 5462 Pirrone Road, Salida, CA 95368, US, might vary from the regular support hours and should be confirmed over the phone before the consultation.

To reach Cal Net customer service via the official website, click Contact Us on its homepage to find the published phone numbers, emails, and office addresses. Users can also complete an online form by providing their full name, email, phone number, city, state, zip code, and message. Once done, click Submit Request to relay the request to the company agents. If contacted between business hours, Cal Net support will respond efficiently to the request.

PissedConsumer Club

Contact Information

Cal Net Website:

Cal Net Help Center:

Corporate Office Address:

Cal.net, Inc.
P.O. Box 1041 4101 Wild Chaparral Drive
Shingle Springs, California 95682
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 6:00 pm


Additional Phones:

Sales: +1 (530)212-7591 Option 2

E-Mail Support: +1 (530)212-7591 Option 4

All OtherSupport: +1 (530)212-7591 Option 5


Additional Addresses:


Sonora Office:

197A Mono Way,

Sonora CA, 95370, US


Salida Office:

5462 Pirrone Road

Salida, CA 95368, US

More contact details

Fax:

+1 (530)672-8427

Summary of Cal Net Customer Service Calls

15 TOTAL
CALLS
00:00 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cal Net?

Product/ Service Question:

  • “Access NBA playoff options”
  • “Outages”
  • “No internet”

Staff Question:

  • “No service”
  • “Service is ***”

Return/ Replace Question:

  • “My roof access point is changing”

Account Question:

  • “Help signing in to my online account”

Other Question:

  • “Can't strean”

Ask a First Question About Cal Net

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