The Cadillac Financial phone number for general inquiries is (877) 223-5893. You can call this phone line for information about the company’s services, terms and conditions of the financing agreement, and questions about your auto loan or lease account. You can also reach support to inquire about lease-end options and vehicle returns, or request payoff quotes for your loan or lease. The customer care agents at this number are available Monday through Friday from 7 a.m. to 6 p.m. and Saturday between 9 a.m. and 1 p.m. CT. Members can contact the customer service team at (855) 719-9693. If you require special assistance, you can call (888) 998-0253 for TDD/TTY services.
The Cadillac Financial customer service email address is concierge@cadillacfinancial.com. You can contact the customer care agents at this address for general info about the company’s services, financing options for a new Cadillac, clarification on terms and conditions of your financing agreement, or assistance with billing concerns or payment issues. You can also email your complaints, concerns, and suggestions to the support team, and they will get in touch with you to discuss the details. Alternatively, you can submit a complaint via the Contact Us page of the official website. If you suspect you’ve become a victim of fraud, report the issue at creditfraud@cadillacfinancial.com.
The Cadillac Financial address to contact the official representatives at the company’s headquarters is General Motors Financial Company, Inc., 611 W. Ottawa St., Lansing, Michigan 48933-1070, United States. This address can be used for legal inquiries, official correspondence, and other documentation. You can also request details regarding your auto loan and the terms and conditions of your financing agreement via mail. The customer care team is available at this office as well to handle your feedback and complaints. The same address can be used to get in touch with the Data Protection Officer whenever you have questions or concerns regarding the Privacy Policy.
To reach the Cadillac Financial customer service team online, visit the official website and click the Contact tab at the top of the homepage. If you are an existing customer, select the Send a Message Through My Account option and follow the prompts to fill out the form and submit your request. To file a complaint, click the Submit a Complaint link and complete the form with the required information and issue details. You can also find the customer support phone numbers and hours of operation on this page. To chat with an agent via social media, click the platform’s icon in the bottom left corner of the main page.
