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Contact CADDIS Customer Service

CADDIS Phone Numbers and Emails

Customer Service Number:

  • (801) 464-4039
    Orders
Call customer service
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Customer Service:

  • (385) 295-9597

CADDIS Emails:

Accessibility
Business Customer Service
Become a Caddis Stockist
Customer Service
Returns and Exchanges
Legal
CCPA Inquiries
emailhelpivefallenandicantgetup@caddislife.com
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CADDIS Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call CADDIS is 8014644039. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as CADDIS may ask you for the following information to identify you as a customer: order id or tracking no or address or zip code.

View full overview ›

How to Contact CADDIS?

Most Popular Number:

(801) 464-4039
Orders
Total calls: 31 Last call: Apr 29, 2025

385-295-9597 is the main Caddis customer service number. Dial it on any matters whether to order a certain pair of sunglasses, ask for order details, report accessibility problems on the official company website, etc. Keep in mind that managers serve at the mentioned line during the following business hours: Monday through Friday from 9 a.m. to 5 p.m. MT. To make the communication more substantive, prepare all the questions you want to receive answers to, as well as product information such as its name, lens type, reader type, frame color, and others.

If you cannot talk with the company manager by phone or prefer written communication, Caddis provides separate email addresses, each of which is designed to solve certain issues. To ask about your order, apply to the company at orders@caddislife.com. Experience problems navigating the official company site? Report them at accessibility@caddislife.com. Are you interested in becoming a Caddis stockist? Email engineroom@caddislife.com. With any other matters, apply to the company by using the following Caddis contact: helpivefallenandicantgetup@caddislife.com.

Visit the Caddis head office in the United States at the following address: Caddis Co. 150 West Commonwealth Av Ste. 202 Salt Lake City, Utah 84115, United States. This is the central place where the main departments are concentrated. You can meet with certain specialists to discuss cooperation or other important matters related to the company's corporate side.

You can contact the Caddis specialist via the official company website in writing. For it, click on the “helpivefallenandicantgetup@caddislife.com” hyperlink in the lower-left corner or follow “FAQ” in the “Help” block at the bottom and click on one of the emails in the “Contact Us” block.

PissedConsumer Club

Contact Information

CADDIS Website:

CADDIS Help Center:

Corporate Office Address:

Caddis Co.
150 West Commonwealth Av Ste. 202
Salt Lake City, Utah 84115
United States

CADDIS Rating Based on 1 Reviews

Rating details

3.0
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Summary of CADDIS Customer Service Calls

31 TOTAL
CALLS
01:11 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CADDIS?

Request for Information Question:

  • “Find out shipping date”
  • “Order Status”
  • “Representative”

Shipping and Delivery Question:

  • “Check item in stock and delivery time”
  • “Item delivered to the wrong address”
  • “Shipment”

Product/ Service Question:

  • “Product paid for but not shipped.”
  • “My glasses broke”
  • “Purchase with Prescription but not using scrip”

Return/ Replace Question:

  • “Return laby”
  • “Return”
  • “Replacement”

Payments and Charges Question:

  • “Double charged”

Refund Question:

  • “Refund”

Other Question:

  • “Online order”
  • “Whrong address”
  • “Order mix up”

Compare CADDIS Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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