Cabelas Canada - Missing refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
New ReviewerI placed an order online on August 23. The order was taking forever to ship so
I called in to have it cancelled.
Was told it couldnt be cancelled because a shipping label had already been created. I went into store to buy the product as it was for a gift and the online order wasnt going to arrive in time. I finally received the online order and promptly sent it back with the return label provided in the box. The order was sent back on September 5.
Now I know it doesnt take 23 days for UPS. There is absolutely no reason why I should still be waiting on my refund. I have sent in 3 separate emails (all with NO reply) and I have tried calling in multiple times but can never reach a representative. This is terrible customer service and an absolutely horrible customer experience for me.
I need an update on my refund immediately. Order Number: 792****
User's recommendation: horrible customer service and they do not follow their own refund policy.
Monetary Loss: $181.
Preferred solution: Full refund.
Thank You for Your Reply! We are processing your message.
Comments